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"It was a very beautiful and clean hotel. Dog friendly being a plus. The staff was very helpful and attentive. "

"The only negative was that other guest’s dog lefy 2 piles of geces in the corridet. Someone tried to remove it but left 2 significant feces smears on the carpet. We immediately notified front desk receptionist. Then next morning we told the housekeeper who was aware. The smears remained for our entire visit until our last morning when we submitted complaints to reception director again, it was finally cleaned at the time of our departure. We completed guest surveys & complaint forms. Since dogs...

"Le spa est vraiment top"

"Very holiday atmosphere! "

"Staff very professional "

"It’s close to the centre. In the room we have everything we need. They offer drinking water and free pastries ( leftover from breakfast). The staff is friendly. Everything is sparkling clean. I don’t understand the low rate at all. "

"This hotel is centrally located and check-in was easy. The staff is very courteous and we enjoyed drinks at the bar one night. Accommodations met all of our expectations. "

"Basel is a quaint city. Rooms were clean. Easy public transportation to downtown and zoo. The hotel bar had a great attentive bartender and breakfast was a good spread every day."