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Hanoi Garden Hotel & Spa

3.5 star property
Luxury hotel with a full-service spa connected to the convention center in Hanoi

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Photo gallery for Hanoi Garden Hotel & Spa

Exterior
Exterior
Family Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Exterior
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
The current price is SAR 363
SAR 411 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room without Window

Standard Double Room without Window | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room without Window

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite with City view

Suite with City view | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with City view

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room with window

Deluxe Double or Twin Room with window | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double or Twin Room with window

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room with Window

Family Room with Window | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Room with Window

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite with Balcony

Suite with Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Room

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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9.6 out of 10, Exceptional, 3,834 reviews
The price is SAR 212
SAR 240 total
includes taxes & fees
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About the neighborhood

Map
3B Cha Ca street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Dong Xuan Market - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 4 min walk - 0.4 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 9 min walk - 0.8 km
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 1.0 km

Getting around

  • Hanoi Long Bien Station - 8 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Bánh Mì 25 - Hàng Cá - ‬1 min walk
  • ‪Chè 4 Mùa - ‬1 min walk
  • ‪Phở Gánh - ‬2 min walk
  • ‪Cha Ca La Vong - ‬1 min walk
  • ‪01 -wan- Tantan Ramen - ‬2 min walk

About this property

Hanoi Garden Hotel & Spa

Luxury hotel near Hoan Kiem Lake
Close to Dong Xuan Market and Hanoi Old Town Night Market, Hanoi Garden Hotel & Spa provides a free grocery shopping service, a terrace, and dry cleaning/laundry services. Treat yourself to a facial, a hot stone massage, or a body scrub at The Garden Spa, the onsite spa. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
Additional perks include:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Coffee/tea in the lobby, luggage storage, and an elevator
  • A porter/bellhop, a TV in the lobby, and a front-desk safe
Room features
All guestrooms are individually decorated, and include comforts such as premium bedding and pillow menus, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Rainfall showers, designer toiletries, and bidets
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, French, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge) up to 30 km
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Garden Hanoi
Garden Hotel Hanoi
Hanoi Garden
Hanoi Garden Hotel
Hanoi Garden Boutique Hotel
Hanoi Garden Boutique
Hanoi Garden Hotel Spa
Hanoi Garden Hotel & Spa Hotel
Hanoi Garden Hotel & Spa Hanoi
Hanoi Garden Boutique Hotel Spa
Hanoi Garden Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Hanoi Garden Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Garden Hotel & Spa?

This property doesn't offer parking.

What time is check-in at Hanoi Garden Hotel & Spa?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hanoi Garden Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hanoi Garden Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Hanoi Garden Hotel & Spa located?

Located in Old Quarter, this luxury hotel is within a 5-minute walk of Hang Ma Street, Dong Xuan Market, and Hanoi Old Town Night Market. Hoan Kiem Lake and Quan Chuong Gate are also within 10 minutes. Hanoi Long Bien Station is 8 minutes by foot and Hanoi Railway Station is 23 minutes.

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Hanoi Garden Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 113 out of 142 reviews
Rating 8 - Good. 22 out of 142 reviews
Rating 6 - Okay. 5 out of 142 reviews
Rating 4 - Poor. 0 out of 142 reviews
Rating 2 - Terrible. 2 out of 142 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Zack

Liked: Cleanliness, staff & service
Hotel/room was clean and staff were very friendly.
Stayed 2 nights in Dec 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located in the old quarter and was convenient for walking around. Many small restaurants and cafes around. I never needed a vehicle to get around and was able to visit many locations. The hotel was quiet and staff very pleasant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in the Old Quarter and lot of dining options even we arrived late close to 10pm. Staff are nice, respectful and helpful. Breakfast was very good with fresh juice and noodles.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great pleasure staying at the Hanoi Garden Hotel and Spa!!! The entire staff was wonderful providing great service throughout our visit. The Hotel facilities are excellent, and we will definitely stay there again during our next trip to Hanoi 😀 BIG THANK YOU TO THE VERY PROFESSIONAL AND KIND STAFF!!! Warm Regards, Jeff, Lap, and family
Stayed 7 nights in Sep 2024

10/10 Excellent

Ifeona

Liked: Cleanliness, staff & service, property conditions & facilities
My room was comfortable and considering the hotel's location in the Old Quarter, very quiet. The location is perfect for exploring the old quarter, with many cafés, restaurants, shops and markets in easy walking distance.The staff were wonderful; they were attentive and helpful and a great source of recommendations for day trips, restaurants and amenities.
Stayed 5 nights in Jun 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities
Room is spacious but needs more cleaning to be done. The hotel is very close to the weekend night market. Lots of restaurants and coffee shops are near by. Hotel staffs Chloe, Ben, Lucky and night time receptionists are nice and very helpful. They even provide services to arrange tours, cruise and airport transportations for hotel guests.
Stayed 1 night in Sep 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hosts
Stayed 4 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were particularly excellent. Extremely helpful and friendly. A great location.
Stayed 2 nights in Apr 2024

8/10 Good

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little hotel. Friendly staff
Stayed 2 nights in Feb 2023

10/10 Excellent

Haejin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were very friendly and helpful. always try to accommodate my requests. I stayed there for 5 days and 4 nights and would like to stay there again. One small thing is that it is not the hotel's fault, but we used the taxi cab on the way to the airport thru the hotel. The taxi driver made a couple of stops before we reached the airport, he made a stop to get the banh mi(bread), the lady on the street kept gesturing us to move the car, but the driver was outside to get the bread, and then he made another stop to drop that bread to a woman. it was pleasant at all. Other than that the overall hotel experience was good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Pepita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nicely decorated, good service.
This was a nice little hotel. The sheets were clean and the pillows were nice. The room was large and nicely decorated. We’d moved from a cheaper hotel and this one was a relief from the other. The location was good in another part of Old Quarter that we hadn’t explored so that was fun too.
Stayed 1 night in Mar 2023

10/10 Excellent

SOON YOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip top service
Kris from front desk is very helpful, and make our stay very pleasant.
Stayed 4 nights in Nov 2019

8/10 Good

Rhea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and great value for money
The hotel was clean and beds were comfortable. We arrived very late and the room was so hot and humid. It would have helped if they anticipated are needs and had our rooms cooled before we checked in. It took a while for the A/C to cool the whole room. Breakfast could be better. There wasn’t much choice and it’s very basic. All in all it offered great value for a short night’s sleep.
Stayed 1 night in Jul 2024

8/10 Good

Rhea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and great value for money
The hotel was clean and beds were comfortable. We arrived very late and the room was so hot and humid. It would have helped if they anticipated are needs and had our rooms cooled before we checked in. It took a while for the air condition to cool the whole room. Breakfast could be better. There wasn’t much choice and it’s very basic. All in all it offered great value for a short night’s sleep.
Stayed 1 night in Jul 2024

8/10 Good

Kimberly

Nice hotel. Good location. Good breakfast. Be careful of what room they give you. Our room had one window that opened to a brick wall with no air from outside. There was no airflow at all. We stayed 3 nights and by the time we left every piece of clothing we owned was damp. Everything was constantly wet and the room smelled like wet dog.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in October
Absolutely fantastic value. Service from the staff, especially Chloe, was just as good as 5 star hotels in America. They took care of our day trip and travel bookings, making things incredibly easy for us. They even helped us with travel after we left their hotel! The room was big, clean, and pleasant, perhaps a bit dated. But there was nothing lacking!
Stayed 2 nights in Oct 2022

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable and the pick up option from the airport was nice. I find booking taxis through the hotels to be better in Vietnam. That way you don't get scammed. Very responsive through WhatsApp. They let me hang out in the lobby and store my bags even though I checked out the day before while waiting for a bus. Thanks for the hospitality!
Stayed 2 nights in Nov 2022

10/10 Excellent

jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would recommend
Was very pleasantly surprised with such great service. Upon arrival we were greeted personally with tea and lots of help and suggestions by the staff who offered their time abundantly. Greetings every morning with a surprise attachment to our door with candy and personalized notes/wishes to us including weather details made every morning special. I can not detail just how good the staff had exceeded our expectations from organizing and coordinating our Halong Bay excursion to just about every other activity we had in Hanoi including a heart felt sendoff by all the staff who all escorted us out to the taxi when leaving. Always conscientious about our needs and accommodating, I would give the staff 6 stars out of 5 if I could. Special thanks to Mai, Chloe, Chris, and Meme
Stayed 1 night in Dec 2019

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Worst service ever. Did not get the room we booked. The pictures are misleading and even though the description of the picture is the name of the room - that is not what you are getting. The window handle was broken and unable to close - nobody cared to even try to fix it or change our room even when we asked 3 times. When we tried to talk to the staff about our concerns, they were ignoring it and changing the subject. When I asked to talk to the manager, they said they would contact her but never actually did. The only good thing about the hotel is the location, but there are many other in the same area and much better service for same price
Stayed 2 nights in Jan 2024

8/10 Good

Linh

Liked: Cleanliness, staff & service, property conditions & facilities
All are good
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

David

Stayed 7 nights in Oct 2024

8/10 Good

Denise

Stayed 2 nights in Sep 2024

10/10 Excellent

Aliya

Stayed 3 nights in Oct 2024

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nette Leute. Alle sehr aufmerksam und freundlich. Haben uns bei Ausflügen beraten und alles komplett sehr günstig organisiert.Wir mussten uns um nichts kümmern.Taxis und Transfers alles wurde günstig organisiert.Man ist dort in guten Händen.Wir kommen gerne wieder.
Stayed 10 nights in Aug 2024