2/10 Terrible
Yuping W.
21 August 2022
Disliked: Cleanliness
Stay away this scam
I reserved this property for our end-of-summer vacation from 8/13-8/18. Two days before our check-in, the property owner offered me a different property than what was listed. She said the house is bigger with two beds. She did not contact me through VRBO, but texted me directly. After driving 450 miles, we arrived at the property around 8 pm. The house was surrounded by all sorts of trash. The house she offered is a trailer like a dumpster, which is not in a livable condition. She did not let us in. I can only take a peek of the inside. We brought three kids and our dog. Everyone was hungry and tired. It was difficult to find another place with our dog. We had to drive another 8 hours back home.
I contacted the owner and VRBO for a refund. But the owner did not respond. VRBO did nothing but asked owner for a refund. VRBO will not do anything if the owner does not give our money back. It is a nightmare.
Yuping W.
Stayed 5 nights in Aug 2022