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Hakuba Kokoro hotel

3.0 star property
Mountain ski retreat with restaurant and free ski shuttles

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Photo gallery for Hakuba Kokoro hotel

Terrace/patio
Terrace/patio
View from room
Terrace/patio
Breakfast and dinner served, Japanese cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room

Double Room | Memory foam beds, in-room safe, individually decorated

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Memory foam beds, in-room safe, individually decorated

Superior Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Tatami Room

Japanese Tatami Room | Memory foam beds, in-room safe, individually decorated

Japanese Tatami Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Standard Triple Room

Memory foam beds, in-room safe, individually decorated

Standard Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Memory foam beds, in-room safe, individually decorated

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Memory foam beds, in-room safe, individually decorated

Quadruple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Flat-screen TV
Blackout drapes/curtains
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Twin Room

Memory foam beds, in-room safe, individually decorated

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | Memory foam beds, in-room safe, individually decorated

Family Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Triple Room

Memory foam beds, in-room safe, individually decorated

Premier Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
5246 Hokujo Happo, Hakuba, Nagano, 399-9301

What's nearby

  • Hakuba Happo-One Ski Area - 9 min walk
  • Happo-one Adam Gondola - 11 min walk
  • Happo One Sakka Ski Lift - 3 min drive
  • Hakuba Iwatake Ski Resort - 5 min drive
  • Hakuba Goryu Ski Resort - 7 min drive

Getting around

  • Hakuba Station - 7 min drive

Restaurants

  • ‪グリルこうや - ‬9 min walk
  • ‪カフェアンドバー ライオン - ‬4 min walk
  • ‪Hakuba Taproom - ‬2 min walk
  • ‪日本料理雪 - ‬3 min walk
  • ‪アンクル スティーブンス - ‬8 min walk

About this property

Hakuba Kokoro hotel

Hotel near Hakuba Valley Ski Area
Located close to Happo-one Adam Gondola and Happo One Sakka Ski Lift, Hakuba Kokoro hotel provides a rooftop terrace, laundry facilities, and a restaurant. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Japanese breakfast (surcharge), concierge services, and an elevator
  • Coffee/tea in the lobby, a water dispenser, and luggage storage
Room features
All guestrooms are individually furnished, and offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Rainfall showers, bidets, and shower/tub combinations
  • Flat-screen TVs with satellite channels
  • Children's slippers, electric kettles, and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free ski shuttle

Food and drink

  • Japanese breakfast available for a fee daily 6:30 AM–8:00 AM: JPY 1000 for adults and JPY 700 for children
  • 1 restaurant
  • Coffee/tea in common area(s)

Restaurants on site

  • 居酒屋ぱいかじ

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Ski storage

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas (fines apply)
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle

More

  • Children's slippers
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:30 PM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for Japanese breakfast: approximately JPY 1000 for adults and JPY 700 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakuba Kokoro hotel Hotel
Hakuba Kokoro hotel Hakuba
Hakuba Kokoro hotel Hotel Hakuba

Frequently asked questions

Is Hakuba Kokoro hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hakuba Kokoro hotel?

Self parking is free at this property.

What time is check-in at Hakuba Kokoro hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hakuba Kokoro hotel?

Check-out is at 10:00 AM.

Where is Hakuba Kokoro hotel located?

Located near the slopes, this Hakuba hotel is in the city center, within a 10-minute walk of Hakuba Valley Ski Area and Hakuba Happo-One Ski Area, and close to winter sports such as cross-country skiing and skiing lessons. Happo-one Adam Gondola and Happo One Sakka Ski Lift are also within 1 mi (2 km). Hakuba Station is 24 minutes by foot.

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Hakuba Kokoro hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 41 reviews
Rating 8 - Good. 14 out of 41 reviews
Rating 6 - Okay. 6 out of 41 reviews
Rating 4 - Poor. 3 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Regan

Liked: Cleanliness
Great location, and also good varied breakfast.
Stayed 5 nights in Feb 2024

10/10 Excellent

Libo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ski hotel
Very clean quant place. Morning breakfast was a great way to start the day. Definitely recommend and would stay there again!
Stayed 3 nights in Jan 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpfull
Stayed 5 nights in Jan 2024

10/10 Excellent

Dixon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For us it was great for family with older kids as we could get separate rooms at reasonable rates, rooms were simple, clean and comfortable, staff were helpful and friendly, easy distance to bus terminal (and choice of ski resort) and nearby food options.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Excellent place to stay and staff was great. Just remember that they can pick you up on the day you check in and they can drop you off the day you check out. I had to get dropped off at the Hakuba station when I was leaving
Stayed 3 nights in Mar 2024

8/10 Good

Ho Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 3 nights in Dec 2023

8/10 Good

Yen Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room but a bit overpriced
Room was spacious but a bit overpriced. Staff was friendly especially Ms Ayu. Need to take note of the breakfast serving time as it ends at 8am. Hotel will provide free shuttle service if the ski shuttle is not yet in operation. Suggest to go after mid Dec if your main objective is to ski. Most of the restaurants are closed until mid December.
Stayed 2 nights in Dec 2023

6/10 Okay

Rodolfo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
more of a 2 Star property-- especially in the quality of the beds and furniture. But the location is great-- 5 minute walk from bus stop and 15 minutes from Gondola (and 3 minute walk from shuttle stop to Gondola). what i appreciate about the property was there was a desk so I could get work done. Hotel has a very strict policy regarding breakfast (they won't serve anyone after 8 am) and you have to pay for late check out (which i appreciate). but if you're expecting luxury, you won't get it here. You will get convenience though.
Stayed 3 nights in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

4/10 Poor

Danny

Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2023

6/10 Okay

Christopher

Disliked: Cleanliness, property conditions & facilities, room comfort
CASH TRIP
Stayed 3 nights in Dec 2022

6/10 Okay

yoshitugu

Liked: Staff & service
コスパが良いと思う。

8/10 Good

Miki

Stayed 1 night in Oct 2022

10/10 Excellent

258

Stayed 1 night in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

yoshihiko

Stayed 1 night in Feb 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s ok but wouldn’t go back
Rooms are very basic but comfortable. Hotel and rooms had a very strange smell. Not a good one. There are loud drinkers at the bar at night and the noise goes all through the hotel. If you’re a light sleeper this place isn’t for you. Breakfast cuts off early at 830 and is really not very good food. Onsen is so hot you literally can’t get in for more than 60 seconds.
Stayed 4 nights in Feb 2022

10/10 Excellent

Yoshie

Liked: Staff & service, amenities, property conditions & facilities
スタッフ対応が良かったです。
Stayed 2 nights in Jan 2022

6/10 Okay

XIAOJUN

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Jan 2022

8/10 Good

KYOKO

Liked: Staff & service
Disliked: Cleanliness
お正月
間際でしたがゲレンデに近いホテルでお安く泊まれました
Stayed 2 nights in Dec 2021