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Hotel Musashiya

3.5 star property
Lakefront ryokan in Hakone with free parking

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Photo gallery for Hotel Musashiya

Hot springs
View from property
Lobby sitting area
Japanese-Style Room with Lake View (20sqm) | Lake view
Public bath

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Single Room, Mountain View

Basic Single Room, Mountain View | In-room safe, desk, iron/ironing board

Basic Single Room, Mountain View

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
Daily housekeeping
  • 19 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Futon

View all photos for Japanese-Style Room with Lake View (20sqm)

Japanese-Style Room with Lake View (20sqm) | In-room safe, desk, iron/ironing board

Japanese-Style Room with Lake View (20sqm)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
Daily housekeeping
  • 20 sq m
  • Lake view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-Style Room with Mountain View (20sqm)

Japanese-Style Room with Mountain View (20sqm) | In-room safe, desk, iron/ironing board

Japanese-Style Room with Mountain View (20sqm)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Deep soaking bathtub
Daily housekeeping
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room with Lake View

In-room safe, desk, iron/ironing board

Japanese Style Room with Lake View

  • Sleeps 4
  • 4 Twin Futons

Japanese-Style Room with Mountain View

  • Sleeps 6
  • 6 Twin Futons

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About the neighborhood

Map
Motohakone 20, Japan, Hakone, Kanagawa, 250-0522

What's nearby

  • Hakone Shrine - 10 min walk
  • Lake Ashi - 12 min walk
  • Hakone Kowakien Yunessun - 8 min drive
  • Hakone Open Air Museum - 9 min drive
  • Ōwakudani - 13 min drive

Getting around

  • Kowakidani Station - 8 min drive
  • Hakone Miyanoshita Station - 10 min drive
  • Haneda Airport (HND) - 116 min drive

Restaurants

  • ‪箱根神社 お休処 - ‬10 min walk
  • ‪Bakery&Table箱根 - ‬3 min walk
  • ‪深生そば - ‬2 min walk
  • ‪湖畔荘 - ‬4 min walk
  • ‪あしのこ茶屋 - ‬1 min walk

About this property

Hotel Musashiya

Family-friendly ryokan near Hakone Shrine
Take advantage of an indoor mineral hot spring (onsen), a terrace, and a coffee shop/cafe at Hotel Musashiya. In addition to a garden and a library, guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • Full breakfast (surcharge), hot springs on site, and books
  • Luggage storage, karaoke, and a water dispenser
Room features
All guestrooms at Hotel Musashiya have comforts such as air conditioning, in addition to amenities like safes.
Other amenities include:
  • Highchairs, children's slippers, and children's dinnerware
  • Bathrooms with deep soaking tubs and free toiletries
  • LCD TVs with satellite channels
  • Refrigerators, daily housekeeping, and electrical adapters/chargers

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–9 AM: JPY 2000 per person
  • 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Hot springs
  • Karaoke
  • Table tennis

Family friendly

  • Children's dinnerware
  • Highchair
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Vending machine
  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Books
  • Designated smoking areas
  • Fireplace in lobby
  • Genkan (entryway)
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • In-room dining only
  • Kaiseki meal
  • Refrigerator
  • Tea service at check-in

More

  • Children's slippers
  • Desk
  • Electrical adapters/chargers
  • Fusuma (room partition)
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Tatami (woven mat floors)
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Beds and futons are provided based on the number of adults in the reservation.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Musashiya Hakone
Musashiya Hakone
Musashiya
Hotel Musashiya Ryokan
Hotel Musashiya Hakone
Hotel Musashiya Ryokan Hakone

Frequently asked questions

Is Hotel Musashiya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Musashiya?

Self parking is free at this property.

What time is check-in at Hotel Musashiya?

Check-in start time: 2 PM; Check-in end time: 8 PM.

What time is check-out at Hotel Musashiya?

Check-out is at 10 AM.

Where is Hotel Musashiya located?

This family-friendly Hakone ryokan is located on a lake, within a 15-minute walk of Narukawa Art Museum, Hakone Shrine, and Lake Ashi. Fuji-Hakone-Izu National Park is 2.6 mi (4.3 km) away.

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Hotel Musashiya Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 51 out of 153 reviews
Rating 8 - Good. 63 out of 153 reviews
Rating 6 - Okay. 24 out of 153 reviews
Rating 4 - Poor. 11 out of 153 reviews
Rating 2 - Terrible. 4 out of 153 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities
Great Staff, enjoyed breakfast
Stayed 1 night in Jul 2023

8/10 Good

Axel-Peter C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind service, great lake view, fantastic dinner
Stayed 1 night in Oct 2023

10/10 Excellent

Jiaqi

Liked: Cleanliness, staff & service, amenities
best view of Hakone Shine

6/10 Okay

Verified traveler

The reason I book this Hotel I want to see the lake and cruise around to see the beauty of the little town
Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The view of Ashi Lake is beautiful. The hotel is walking distance to the Hakone Sight Seeing lake cruise. The hotel is a bit dated but other than that, the staffs are very friendly and helpful.
Stayed 2 nights in Nov 2022

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Icky! Glad we had only one night!
Stayed 1 night in Sep 2023

2/10 Terrible

Doug

Disliked: Amenities
Hot and uncomfortable room. Hotel is old and in rundown condition.
Stayed 1 night in Aug 2023

10/10 Excellent

Maylyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful. The building was old but it was nice coz i got to experience japanese style room but the toilet doesnt have a bidet.
Stayed 2 nights in Aug 2022

6/10 Okay

steve

Liked: Amenities
A little run down. Didn’t use shower in their room too dirty. Used so showers. Good location nice view. Staff was nice. Lobby smells musty. Someone was smoking on our floor could smell it all over.
Stayed 2 nights in Apr 2023

8/10 Good

lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Old style Japanese hotel, with futon bed and hot baths. Nearby the Hakone shrine and lake view, short walk to the left to see Mt. Fuji. Try and go there to view it around sunrise and/or sunset. Hakone shrine is lit up in the early evening and no one around! If you spend a few days in Hakone get the Hakone Free pass. If only taking the bus to and from the hotel just pay the bus fare which is cheaper. To get there take bes H from odawarra station, bus can get very crowded
Stayed 1 night in Mar 2023

2/10 Terrible

Farrah

Disliked: Cleanliness, property conditions & facilities
This was the most absolutely disgusting lodging experience I have ever had. One word sums up this hotel perfectly: DIRTY. The sink had old watermarks and toothpaste from the previous guest. There was dust, stains, dirt, and rust everywhere. The bathroom was exceptionally bad, worse than a public bathroom. It is clear that they have never once wiped or disinfected surfaces in the room. The futons were so thin that it felt like you were sleeping straight on the ground. The room also had a horrible public bathroom smell that didn’t go away. The staff was nice but I would not recommend this hotel to anyone, especially given the high price. We got out as soon as we possibly could.
Stayed 1 night in May 2023

8/10 Good

Sunver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is definitely unique! i requested a non-smoking japanese style room which they did provided! i honestly loved the view of the Lask Ashi from my room! The staff was friendly and definitely helpful! I made a mistake of booking a smoking room, but i needed a non-smoking room, which they easily changed it to that when i emailed in regards of my booking mistakes. Their onsen are phenomenal! they had an indoor onsen and outdoor onsen, tried both and i think i love the outdoor onsen over the indoor ones(just a personal preference) I guess my only downside for this hotel is the housekeeping, i did stay for 4 days and 3 nights, it didnt seem that they do any housekeeping at all? luckily i had some plastic bags that i used as a garbage bags(there was also some garbage can in my room, but it didnt look like its enough, since there was no housekeeping during my stays. The room is a little outdated, could really use some renovations in my opinion. But other than those, i would definitely come back to this place and hopefully it gets some improvements in regards of housekeeping and renovations. Oh, they also have some sort of curfew before they locked their doors. If i remember correctly there are 2 doors that you can get in, the main big door which closes at 21:00 pm, and the small door besides it that closes at 23:00 pm, so if you are planning on staying to this place, those are the hours before they close the doors for the night(Ya, it kind of weirds me out regards of curfew)

10/10 Excellent

WON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Rafael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

susumu

Stayed 1 night in Aug 2023

6/10 Okay

りょうこ

Liked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
元箱根港のまわりを散策したくて、近くの宿を探してました。ロケーション抜群で、どこに行くにも便利でした。
Stayed 1 night in Jul 2023

10/10 Excellent

Cécile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Ville-Pekka

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice ryokan experience, but old and dirty.
Stayed 1 night in May 2023

4/10 Poor

Jumpei

Disliked: Cleanliness
いまいちでした、、、
いろんなものが古い。清潔感が乏しい。 お風呂も汚い。 その割には宿泊費が高い。
Stayed 1 night in Apr 2023

6/10 Okay

Olle

Stayed 1 night in Apr 2023

6/10 Okay

Carmen

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023