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"The property is good, clean and centrally located on the flat area 1 min from the ticket office. However there is no parking and it is not really obvious from the large underground car park (which is underneath the hotel and you can see it as you arrive) how to access the hotel - instructions could be provided. We had to wait 10 mins ringing the door bell and finally calling the manager for someone to let us in, the safe did not work in the room, and we were not expecting room 2 to be bunk beds. Also it never got warm downstairs. We would stay again beds were comfy and good and big towels. "

"Beautiful and great hotel! "

"I benchmark a 5 star experience against chains like the Peninsula. This was a total surprise. Ski weekend and this hotel is perfect. The staff is all in sync and have consistent, excellent professionalism and are just nice people. So many conveniences here for skiers. Right at a chair lift. On site ski rental. Parking. Shuttle. I actually liked the hotel food!!! Nice bar. It really surprised me. The only thing i could possibly critique is the room.doors are not totally soundproof but we didnt have any problems. Will stay again."

"Great view from room. Excellent breakfast. Direct entry from public carpark."

"Excellent location! Steps from the lifts⛷️ Beautiful hotel w very good dining options! I especially enjoyed the breakfast buffet. The staff were all amazing as well, especially Lydia (my Pilates instructor at Melia SolyNieve) I can’t wait to come back next year :) Thanks Melia "

"Did not like having to go back to front desk to ask for A/C ventilation to be turned. No menus or other info in room. "

"We had a pleasant stay at the hotel. It was comfortable and the staff very welcoming. It runs a breakfast and dinner buffet which is very reasonably priced (if you haven’t selected the half board option at booking) and good quality. The hotel says it offers parking but when we arrived there was none available in its car park . On street parking is possible at €12/day but getting a space nearby was challenging. The hotel is cery close to the chair lift down into the centre of Pradollano and lift passes can be bought from the machine in the hotel reception. The decor is a little tired and dated but overall comfortable for a family trip. We are definitely considering a return trip"

"Best family winter break"

"The hotel has so much character and the 3 staff members working while we were there went above and beyond to make us comfortable. I highly recommend this hotel for your stay in Guadix. "