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"Great service, room was comfortable. Hotel style is a bit old school."

"What a treat!! Exceptional and lovely. Breakfast bounty, and I even did my laundry!"

"Great location! "

" The most awesome part of the hotel was the staff. The night staff, Michele and his assistant, were incredibly helpful with our questions about the rail systems. This was our first experience with swiss railways and they were patient and helpful with each of our inquiries. The location could not be more convenient to the rail station and restaurants. "

"Excellent hotel 🏨! "

"Excellent experience "

"Outstanding property location and staff. A bit dated but in excellent condition. Very helpful staff particularly Vincent. "

"Awesome Staff, beautiful hotel, and a great location:) Amazing view too! Special shout out to Christoph and Matthias and a special, special shout out to Wilson for the wonderful, planning, care and advice. "

"I recently stayed at Hôtel de Ville in Gruyères (***) and had a fantastic experience. This charming and quaint establishment perfectly complements the historic and picturesque setting of the village. I stayed in the Edelweiss room, which was spacious, impeccably clean, and extremely comfortable—a great retreat after a day of exploring. The attention to detail in the room’s decor and amenities made for a cozy yet refined stay. The restaurant is also a standout feature of the hotel. The food was excellent, easily one of the best dining options in the village. From traditional Swiss dishes to well-executed regional specialties, every meal was a delight. Given the quality of both the hotel and the restaurant, the pricing is reasonable, especially for Switzerland. "