We've been here a few times and always loved it. The room was great with a beautiful outdoor space, but unfortunately that's where the positive ends this trip. There was no iron but the girl at the front said they had a steamer, couldn't find one but said she could get from the other hotel across the street. After an hour I figured she wasnt showing up, and when we headed to dinner noticed her at the other hotel working outside. Also no soap in the shower, mini fridge was supposed to be stocked, it was empty, not even water. The ice machine was in the alley outside but at least that was an option. There was a menu in the room for the cafe downstairs that was closed the entire time we were there. Not saying we won't return, but hoping for better service if we do. It was still a nice time but service was very lacking. Even though it wasn't weekend pricing, for still being charged over $1000 for two nights, we expected more.