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"Excellent hotel made even better by a free upgrade. It is located in the Town of Helmsley great parking as they have their own underground car park. The reception staff were very friendly and helpful. We were given a free upgrade to a poolside suit which was fantastic. The hotel itself is very well maintained and feels very comfortable. We used the hotel bar which was well staffed comfortable and drinks were reasonably priced. We had breakfast in the hotel which was excellent and the staff friendly and helpful. Will certainly go again."

"Debbie was an amazing host, she went above and beyond nothing was too much. She informed us of everything about the area and what things there is to do locally. The room was clean and very well presented. I would highly recommend!"

"Really beautiful property. Staff were amazing and food was terrific..!! Will definitely stay there again on my next visit."

"Customer service was second to none.. reception went above and beyond .. thank you "

"Just an over night stay to attend a meeting but location was perfect and the room amazing I will stay again when I next travel to Newcastle."

"Lovley hotel very nice "

"Would recommend this hotel stayed for one night visiting family comfy bed nice surroundings,excellent service and a very nice breakfast all for a very good price ."

"Lovely hotel, the only criticism for me was the bed was a little hard for my liking and the base was bigger than the matress and knocked myself a few times but other than that everything was excellent and the staff werr lovely and very helpful, if up that way again would definitely stay there again 😊 "

"We had an executive room, which was a fantastic size. There was a lounge area, a good size desk, bathroom had a bath with a powerful shower and the bed was extremely comfortable. There was a minibar in the room, an ironing board and iron and reasonable wardrobe space if you were staying for any period of time. We parked the car in the car park which had enough spaces, even on a weekend although the spaces were tiny and hard to get in and out the car. The restaurant was quiet (no music or ambiance) but the food was delicious. The hotel had a gym which looked substantial - unfortunately on this occasion we didn't have time to utilize this service. Highly recommended and would stay again. "