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"Simply the best!"

"Amazing hotel in Niigata! Great service from the staff. They have a person who will greet you when you enter. Another person waiting at the elevator. Reception staff are very kind and friendly. Hotel accommodation is great. View of Niigata city is very nice. Across from the hotel is the Bandai pier where you can find the seafood market and the street food. Close to Niigata station. "

"Great location. One of the closest to JR station. The communal bath was accessible overnight. "

"Hotel was about a 15 minute walk from railway station. Check in was good. We had room 815 it was facing the water. Beds firm and were able to get bigger firmer pillows. Room size was comfortable. Breakfast was wonderful lots of choices."

"The hotel is well located, easily accessed.it's a bit worned out on certain minor aspects. Some amenities look outdated, but it gives the hotel its charm"

"Good"

"Great! Next to the station and clean."

"Good sized room and excellent Japanese breakfast"

"Beautiful traditional Japanese Inn. Long history behind the inn nicely updated. Incredibly kind and helpful staff. The service of the traditional dinner in our room was above and beyond. We didn’t always know why we were eating but we did try everything. The hot bathing tub and outdoor shower were lovely and private. Nice amenities for the room. For US travelers the futon mats could have been a little thicker and the pillows were definitely unusual for us but obviously traditional. Breakfast was again traditional Japanese and everything very fresh. Staff went out of their way to use translation service to help us with our scheduling of transportation. A bit out of the way from the bigger city"