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"The lift was not working i to use stairs and fell marking my leg in 2 places as was on crutches "

"Lovely old hotel, glorious public areas and lovely bedrooms. "

"Beautiful "

"Brilliant hotel it has really modern training rooms & friendly staff who always go over and beyond the service they provide. Well done team. "

"Really nice hotel. Will call again nxt time in York. Well worth it."

"Stayed with my Husband for a night out in the city, perfect location, lovely room, great staff, would defo recommend!"

"Excellent as ever. There are not enough superlatives to describe this hotel. We love it and it has become an annual event "

"The hotel was very nice and in a good location for what we was doing."

"Parking is always a concern but with a large secure NCP very close by i felt ok. The staff were polite and exremely helpful. Room was good with a great mattress, a good nights sleep with blackout curtains. The food was presented well and tasted delicious. Thankyou Malmaison we will book again."