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"Very clean anc friendly staff . Tasty breakfast x"

"Everything first class. Staff very knowledgeable and helpful. Appreciated our luggage being taken to and from our room. Standard room very comfortable and spotlessly clean. Enjoyed using the coffee machine and appreciated the excellent breakfast tea and china teapot. Lovely biscuits and complimentary gin too. Also liked the chocolates and handwritten postcard for my husband's birthday, a nice gesture. Made full use of the spa facilities the following morning namely the pool, jacuzzi and relaxation room. Would highly recommend a stay here."

"Lovely modern hotel but find the rooms a little too hot at night, open the window and problem solved as no AC in winter. "

"Superb stay"

"This was a return visit for us and our dog. It's a lovely location, with scenic walks for the dog, aubreys restaurant for us and the activities and family disco for the little one. Our Heartwood lodge was spotless and the doggie welcome pack was very much appreciated (our dog loved the little rope toy!) Steve the night service guy welcomed.us for checkin, he is so lovely and warm. The lodge had everything a family could need, kitchen utensils, etc. The bath in the bedroom was a really nice touch, I spent the first night soaking after the long drive with a glass of wine! The only downside was the shower design, which leaked water all over the floor, but there is nothing anyone can do about this. It's a lovely drive to Bournemouth or any of the New Forest towns. We are already looking forward to next year!"

"Great hotel , great price"

"Efficient check in and out / although I have not had my invoice yet"

"Just perfect for a one night stop before cruise "

"All great "