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"The wait staff at the at the breakfast buffet was really friendly & nice !!"

"I had a very pleasant stay in this hotel. The staff both at the front desk and breakfast buffet are very friendly. The room is spacious. The breakfast selections are great, especially various delicious cakes, pastries, and variety of fruits. It’s very thoughtful to have a snack bar in the lounge area, which provides convenience for either small breaks during the day or before/after check-in and check-out. "

"Staff was warm and friendly. Breakfast was better than expected. Just wish I had brought my own pillow. "

"Friendly staff. Good breakfast. Outside medieval walls area "

"The staff at front desk are the best! Thanks to Ricardo and Roberto and others for making this a great experience. "

"Comfortable stay and convenient location"

"The location right next to the train station is so convenient (couple blocks to the walled portion of the city). The staff appears to be a family, super cute and helpful. Rooms are pretty large. The beds were maybe not the best but we'd totally stay here again given all the other benefits. Breakfast was delicious and varied with many options. This hotel is a gem!"

"Great"

"Staff were awesome! Hotel is beautiful. Would stay again. Beds were super comfortable. Best sleep we got in Italy. This resort was a nice break from the city visits. The spa was nice, but the open hours made it difficult to plan days to visit areas like Pisa and Florence and spend time there without missing the spa closing. We did not have breakfast or lunch at the resort but we did have dinner. As someone who is accustomed to fine dining, it was disappointing. Food was under seasoned and lacked depth of flavor. I would definitely stay here again! Just next time venture down the way 5 minutes to a local restaurant. ☺️"