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"The property is amazing, and I was especially fascinated by the old elevator. Both the dinner buffet and breakfast were excellent. Be sure to try the "curd" — a yogurt-like dish made from buffalo milk. There are plenty of activity options (for an additional fee), and I especially enjoyed tea plucking while wearing a saree. The staff were all helpful. The room wasn’t too spacious but was clean and nicely decorated. "

"Hotel with lots of historic character. Admin/hotel check-in staff was ok - just like any other mass hotel no customized attention or recognition of guests. Breakfast staff was very courteous. "

"We had an amazing stay in the Norwood Bungalow. The staff, food, setting, service, everything was some of the best we have experienced. "

"My room, the views, landscaping/grounds, quality of the facilities, and food at this hotel are all superb and honestly in my view worthy of a much heftier rate. I cannot say enough good things about this hotel. Would highly recommend to anyone looking to stay in this Nuwara Eliya!"

"Their performance in arranging a guide for Adam's Peak and car transfer to Negombo left something to be desired. Otherwise they deserve the plaudits given them by other reviewers."

"The views from the patio and garden were beautiful. Staff were very friendly and helpful. Rooms were clean and comfortable bed."