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"We were so impressed by this hotel. I was a complete pain about getting the right room so that our 3 year old would get a good nights sleep and they treated me with such grace and good humour. The rooms were very nice, we had 2 as we were travelling with family too. The breakfast was good, wake up calls were made and cabs ordered. Great advice about the area was given. They were so helpful with even supplying spare batteries for a family members medical equipment. Such a friendly hotel and it is minutes from the tower which is great if you are travelling with small children. We would not hesitate to stay there again. "

"Hotel Spa/gym/sauna/turkish bath was impressive. Staff was super helpful "

"Great location, as close to the Tower as you can get. Lovely place and staff were so friendly and welcoming."

"Recently renovated/remodeled, and it looks GREAT! Staff was super-helpful and gave us great recommendations for dining in Lucca. Thanks/grazie!"

"I really appreciated Michele exceptional customer service. He was profesional and friendly, his recommendations of places to visit was so helpful, without his tips I wouldn't had the opportunity to discover some of the beautiful gems of Italy. Thank you Michele! A BIG thumbs 👍 up!!"

"Viviana was very good on the bus tour. Very pleasant. Nikola was a great guide through Pompei Interesting and never got boring Thank you Viviana , Nikola and the bus driver!"

"Lovely place to stay in Pisa "

"Just across the train station and close to center, very good hote, good breakfast."

"Friendly and always welcoming guest service. A really good stay."