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"The building and grounds are beautiful! "

"Nice traditional Italian hotel. Good location in the center with easy street parking."

"Very cool place / "

"I have great time to stay this guesthouse, wonderful arrangement to pick me up from train station, that’s what I saw the review from other guest and I followed. The location is good, walking distance to the train station, because I did day trips to the nearby little towns by train. After all, Francy is a very good manager (I didn’t ask her if she is the owner) and very helpful. I really really appreciate what you did, Francy! "

"Great hotel and the restaurant was outstanding. High recommend anyone who is looking to take the ferry to Messina the hotel is just a few steps away from the ferry option. Metro is close by for further discovery of the city. Hotel staff willing to assist and recommend. Outstanding crew!"

"Once you got beyond the entrance which is not that inviting you were treated to a most comfortable room, very modern and very well appointed. The bathroom is modern and very efficient. The smart tv gives you lots of options. You can log in to Netflix if you have an account (remember your password). Outside the bedroom is a very nice common area supplied with tea and coffee. Upstairs is a lively huge terrace decorated with plants and a comfortable sitting area. There’s a view of the mountains in the distance. Breakfast is at a bar/cafe a very short walk away. The staff there are most accommodating. You can take away your coffee and cornetti if you prefer. The only disadvantage is the 5 mints walk away from the pedestrian area which certainly wouldn’t be a problem for younger people. Be sure to be in touch with the owner ahead of time to let them know your arrival time. There’s no staff at the site. They will meet you there."

"Beautiful restaurant but the rinks could use updating The view to Etna was fabulous and the breakfast was extremely limited by Our standards but lots of sweets in keeping with the European way "

"Great restaurant on premises"

"I tried to reached to them a week before my travel to get some information about the transport options to the hotel nobody responded i was already heading towards the hotel when i received an email in italian with useless information. On the day of arrival at reception they told me most of the facilities are closed including the restaurant none of this was mentioned while i made the bookings. The lady at the reception on 23rd around 13:30 while speaking to me in between exchanged words in her language with her staff member and both laughed and passed weird expressions which is very unprofessional and insulting to do to your guests. We went into the room noticed even the basic things are not in the room for a 4 star hotel. Only 2 water bottles in the fridge no kettle no tea bags no iron, Broken cupboards, Ants in the balcony, broken hair dryer, noisy Bed We asked them for extra towels 3 times finally had to get down and ask for 4 time.The AC was blowing air not cooling the room due to this my 1 year old got unwell and had temperature. I requested to make the AC work nothing changed. We went to speak at the reception and when we mentioned our baby is unwell they laughed at us at this moment we realised its a very unsafe place to stay.extremely rude and unprofessional staff worst hotel experience of my life.I had to leave the hotel and make another booking at a different place."