Western Commercial Rd, Plot 54353, New CBD, Gaborone, 00000
What's nearby
University of Botswana - 5 min drive
Game City Mall - 6 min drive
Botswana National Stadium - 6 min drive
River Walk Mall - 7 min drive
Gaborone Game Reserve - 7 min drive
Getting around
Gaborone (GBE-Sir Seretse Khama Intl.) - 20 min drive
Restaurants
Sky View Lounge - 7 min walk
Rasmatazz Bar - 19 min walk
Nando's - 13 min walk
Nando's - 4 min drive
The Daily Grind - 4 min drive
About this property
Protea Hotel by Marriott Gaborone Masa Square
Upscale family-friendly hotel connected to the convention center
Take advantage of a free roundtrip airport shuttle, 2 poolside bars, and a rooftop terrace at Protea Hotel by Marriott Gaborone Masa Square. The on-site Mediterranean cuisine restaurant, Don Carlos, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks at this hotel include:
An outdoor pool with sun loungers and pool umbrellas
Free self parking, valet parking, and extended parking
Limo/town car service, RV/bus/truck parking, and express check-out
Express check-in, babysitting (surcharge), and a gift shop
Room features
All 182 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
More amenities include:
Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
Bathrooms with deep soaking tubs and free toiletries
Flat-screen TVs with premium channels
Refrigerators, childcare services, and coffee/tea makers
Languages
Afrikaans, English, French
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free extended parking on site
Free valet parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking available
Height restrictions apply for onsite parking
Free 24-hour roundtrip airport shuttle
Area shuttle (surcharge)
Limo/town car service
Shopping center shuttle (surcharge)
Food and drink
1 restaurant and 1 coffee shop/cafe
2 poolside bars and 1 bar
24-hour room service
Restaurants on site
Don Carlos
Carlito's Cafe
Absolut and Elyx bars
Things to do
Outdoor pool
Family friendly
Babysitting (surcharge)
In-room child care (surcharge)
Laundry facilities
Outdoor pool
Refrigerator
Snack bar/deli
Conveniences
ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall
Guest services
24-hour front desk
Change of bedsheets (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Business services
24-hour business center
Computer station
Conference center
Meeting rooms
Outdoors
BBQ grill(s)
Garden
Pool sun loungers
Pool umbrellas
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
Grab bar near toilet
Handrails in stairways
Lever door handles
Low-height door lock
Low-height view port in door
Roll-in shower
Transfer shower
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Double-glazed windows
No plastic coffee stirrers
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Egyptian cotton sheets
Hypo-allergenic bedding
Memory foam mattress
Pillow menu
Premium bedding
Bathroom
Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/tub combination
Towels
Entertainment
Flat-screen TV
Premium channels
Satellite channels
Food and drink
Coffee/tea maker
Free bottled water
Free minibar (some items)
Refrigerator
More
Connecting rooms available
Desk
Energy-saving switches
Free newspapers
Iron/ironing board
Laptop-compatible safe
Phone
Slippers
Turndown service
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision
Property is also known as
Lansmore
Lansmore Masa
Lansmore Masa Square
Lansmore Masa Square Gaborone
Lansmore Masa Square Hotel
Lansmore Masa Square Hotel Gaborone
Masa Square
Masa Square Hotel Gaborone
Masa Square Gaborone
Masa Square Hotel
Protea Hotel by Marriott Gaborone Masa Square Hotel
Protea Hotel by Marriott Gaborone Masa Square Gaborone
Protea Hotel by Marriott Gaborone Masa Square Hotel Gaborone
Frequently asked questions
Does Protea Hotel by Marriott Gaborone Masa Square have a pool?
Yes, this property has an outdoor pool.
Is Protea Hotel by Marriott Gaborone Masa Square pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Protea Hotel by Marriott Gaborone Masa Square?
Self parking and valet parking are free at this property.
What time is check-in at Protea Hotel by Marriott Gaborone Masa Square?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at Protea Hotel by Marriott Gaborone Masa Square?
Check-out is at 11 AM.
Does Protea Hotel by Marriott Gaborone Masa Square provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Protea Hotel by Marriott Gaborone Masa Square located?
This family-friendly Gaborone hotel is located in the business district, within a 15-minute walk of ISKCON Gaborone and Three Dikgosi Monument. National Museum and Gaborone Government Enclave are also within 2 mi (3 km).
Protea Hotel by Marriott Gaborone Masa Square Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I absolutely loved the staff at this hotel. My AC wasn’t working in my first room on arrival, but they changed my room and gave me an upgraded room/suite.
Things may not always go right, but they corrected it immediately.
I look out for these little things.
Thanks to the entire team here.
The hotel is old and under disrepair. My shower head snapped off and sprayed my Afro with a gush of water. The restaurants are hot and it seems like they don’t have a solution for the heat!
The facility has very loud parties. Obnoxiously loud events lasting until late
This was my second time staying at Protea. It's a very clean and nice hotel. The rooms are very comfortable and quiet at night for some good rest. The only issue I had was with the breakfast. I told the staff person I would pay at checkout and within five minutes of me getting to my room she's calling me saying the system was down and if she could come and collect the payment at that time. I thought that was in poor taste because I still could've paid at checkout some four hours later. When I asked at the front desk if the systems were back up the person looked at me surprised and said oh yes, and I asked how long were they down, and she said oh just like an hour. I just don't believe that whole story. I think the lady at the breakfast area, wanted to get the payment thinking I would skip out on the bill, even though she asked me if I wanted to pay later. Anyway, I thought the whole thing was in poor taste, including waiting outside my room to make sure the payment went through. Overall it was a good one night stay.
I had an excellent stay at Protea hotel. It was very comfortable and pleasant. The breakfast in the morning was very good. The room was very clean with a very comfortable bed. It was quiet at night so I was able to get some great sleep. The whole staff were awesome, extremely helpful and courteous.
Decent hotel, but very hard to contact if you need to make a reservation or get in touch with them for any reason.
Tobin
Stayed 4 nights in Jan 2024
6/10 Okay
Manojkumar
Business traveler
22 January 2024
Liked: Staff & service
Negligence.
The rooms looks tired. The furniture in the room is worn out. Was informed to let the water run from the tap for 10 minutes before you can get hot water. What a waste of water. The one lift floor selection button was not functioning. I have stayed here a few times.