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"Beautiful hotel, adjacent to botanical gardens, with access to volcanic hot springs "

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"This is a beautiful hotel in downtown Ponta Delgada with easy access for walking the shops and marina. The rooms are very comfortable, spacious and clean. The staff is very friendly and helpful. The family room is particularly wonderful for bigger groups."

"We enjoyed our stay at the hotel. From the first minute we set our feet in the hotel door, we knew it would be awesome. We made the right decision choosing this hotel. The complimentary bottle of champagne and the chocolate cake for my husband's birthday was a huge surprise which wrapped up a perfect vacation. Indeed, it was an experience exceeded our expectations in all ways."

"Gaivota stuff are so nice and professional, I loved the area too ."

"I arrived before check in and staff stored my luggage, offered a lounge area while I was waiting. They got me into my room before check in. Rooms were very clean and staff were very friendly."

"Very nice and a great price "

"Great Location super warm and friendly staff."

"우리가 수영장에서 목걸이를 잊어버렸는데 열심히 찾아주셔서 너무 감사했어요"