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Sutton Hotel Hakata City

3.0 star property
Central hotel with a 24-hour front desk connected to the convention center in Fukuoka

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Photo gallery for Sutton Hotel Hakata City

Desk, free WiFi, bed sheets
Property grounds
Combined shower/tub, free toiletries, hair dryer, slippers
Room amenity
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is SAR 180
SAR 217 total
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Hollywood Twin, Non Smoking

Desk, free WiFi, bed sheets

Hollywood Twin, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Digital channels
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Non Smoking

Desk, free WiFi, bed sheets

Superior Twin Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Digital channels
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, Non Smoking

Desk, free WiFi, bed sheets

Deluxe Single Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Digital channels
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Non Smoking

Family Suite, Non Smoking | Desk, free WiFi, bed sheets

Family Suite, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - twin
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Non Smoking

Desk, free WiFi, bed sheets

Deluxe Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Digital channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite Smoking

Desk, free WiFi, bed sheets

Family Suite Smoking

  • Sleeps 4
  • 2 Double Beds and 2 Twin Sofa Beds

View all photos for Hollywood Twin Room 2 Single bed Non smoking

Lobby

Hollywood Twin Room 2 Single bed Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room Non smoking

Lobby

Deluxe Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Non smoking

Lobby

Standard Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Smoking

Desk, free WiFi, bed sheets

Standard Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room Smoking

Lobby

Deluxe Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite Non smoking

Lobby

Family Suite Non smoking

  • Sleeps 4
  • 2 Double Beds and 2 Twin Sofa Beds

View all photos for Hollywood Twin Room 2 Single bed Smoking

Lobby

Hollywood Twin Room 2 Single bed Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room Non smoking

Lobby

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room Smoking

Lobby

Superior Twin Room Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Semi Double Room-Non-Smoking

Desk, free WiFi, bed sheets

Deluxe Semi Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Desk, free WiFi, bed sheets

Family Suite

  • Sleeps 4
  • 2 Double Beds and 2 Twin Sofa Beds

View all photos for Barrier Free Room

Coffee and/or coffee maker

Barrier Free Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Semi Double Room-Smoking

Desk, free WiFi, bed sheets

Deluxe Semi Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Twin Room

Desk, free WiFi, bed sheets

Hollywood Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Desk, free WiFi, bed sheets

Junior Suite

  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

Similar properties

Lobby

Hotel Wing International Select Hakata Ekimae

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, (1001)
The price is SAR 249
SAR 274 total
includes taxes & fees
24 Feb - 25 Feb
Hotel Wing International Select Hakata Ekimae

About the neighborhood

Map
3-4-8 Hakata-Ekimae, Fukuoka, Fukuoka-ken, 812-0011

What's nearby

  • Canal City Hakata - 8 min walk
  • Marine Messe Fukuoka - 3 min drive
  • Port of Hakata - 4 min drive
  • Ohori Park - 4 min drive
  • Mizuho PayPay Dome Fukuoka - 7 min drive

Getting around

  • Hakata Station - 5 min walk
  • Kushida Shrine Station - 12 min walk
  • Fukuoka Airport (FUK) - 4 min drive

Restaurants

  • ‪すき家 - ‬1 min walk
  • ‪山﨑酒店 - ‬2 min walk
  • ‪はじめの一歩 - ‬1 min walk
  • ‪焼売酒場いしい 博多店 - ‬2 min walk
  • ‪博多担担麺大吉 - ‬1 min walk

About this property

Sutton Hotel Hakata City

Hotel near Canal City Hakata
Located close to Marine Messe Fukuoka and Port of Hakata, Sutton Hotel Hakata City provides dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Luggage storage, a 24-hour front desk, and coworking spaces
  • A front-desk safe, a vending machine, and an elevator
  • Coffee/tea in the lobby and multilingual staff
Room features
All 162 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch flat-screen TVs with digital channels
  • Refrigerators, daily housekeeping, and desks

Languages

Chinese (Mandarin), Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 33 ft (JPY 1400 per night)

Food and drink

  • 1 restaurant
  • Coffee/tea in common area(s)

Restaurants on site

  • Yakitori Sumiyoshi

Family friendly

  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Refrigerator

More

  • Desk
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: JPY 1400 per night (33 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a daily storage fee for 2 or more pieces of luggage or packages.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakata City Hotel
Sutton Hakata
Sutton Hakata City
Sutton Hakata City Fukuoka
Sutton Hotel Hakata
Sutton Hotel Hakata City
Sutton Hotel Hakata City Fukuoka
Sutton Hotel Hakata City Hotel
Sutton Hotel Hakata City Fukuoka
Sutton Hotel Hakata City Hotel Fukuoka

Frequently asked questions

Is Sutton Hotel Hakata City pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Sutton Hotel Hakata City?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Sutton Hotel Hakata City?

Check-out is at 11 AM.

Where is Sutton Hotel Hakata City located?

Located in Hakata Ward, this hotel is 0.4 mi (0.7 km) from Canal City Hakata and within 3 mi (5 km) of Port of Hakata and Marine Messe Fukuoka. Ohori Park and Mizuho PayPay Dome Fukuoka are also within 6 mi (10 km). Hakata Station is only a 5-minute walk and Kushida Shrine Station is 12 minutes.

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Sutton Hotel Hakata City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 292 out of 1002 reviews
Rating 8 - Good. 463 out of 1002 reviews
Rating 6 - Okay. 170 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Staff & service
Disliked: Amenities
Close to Hakata station. Great breakfast with friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are good size. Staffs are friendly. Breakfast is very good. Location is great.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good price, location and service
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Clean property but old
Stayed 1 night in Nov 2024

10/10 Excellent

Tsz Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, within walking distance from Hakata station.
Stayed 1 night in Jan 2024

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms has central air conditioning only, ie you can't control how cool or hot in your room. If they have heat on, your room can be very uncomfortablely hot like an apartment building with heat on in the winter months.
Stayed 2 nights in Nov 2024

4/10 Poor

Greg

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not Great
You cannot control the A/C so it gets VERY hot. There is no parking, you have to pay for extra pillows and the Internet is pretty much useless at times, even at 6am. not great
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very poor WiFi
Good: #1, size, more spacious than regular Japan hotel rooms #2, location, walkable distance from Hakata Station #3, shower, bigger bathtub Bad: #1, WiFi, horrible signal #2, breakfast, just so so #3, windows, locked so no fresh air or ventilation
Stayed 2 nights in Feb 2024

2/10 Terrible

JUNYOUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So surprised at various things
I've never seen these kind of hotels... How can the air conditioner&heater not in the room? And the sheet of the wall looks so old. And no microwave...
Stayed 1 night in Dec 2023

4/10 Poor

Greg

Liked: Cleanliness, staff & service
Disliked: Room comfort
Fancy looking but that's about it...
This hotel looks like it's going to be one of them fancy ones... but it's not. First of all the Internet is terrible. They have a note on each floor about "rush hour" but really, it's hit and miss. A lot of miss... The A/C, even on high wasn't enough for 37C outside and we were sweating inside the room so we had to request a fan for the room. If you want an extra pillow that's Y200, I don't know for you, but I never paid for an extra pillow before (they only provide 2 per bed, so 1 each, in our situation) The staff is really nice and friendly and speak some English. Shower is small but good. Laundry is also very efficient and convenient. There is no parking, they said we could stop in front of the hotel, but the traffic was heavy and felt like it would be mean to others so we went to the (super cheap) parking behind the hotel and carried our stuff.
Mention about the bad Internet.
Stayed 2 nights in Jul 2024

4/10 Poor

YOSHIKO

Disliked: Property conditions & facilities
Wi-Fiがつながらず、結局翌朝7時半頃にようやく繋がった。フロントにWi-Fiがつながらない理由で尋ねていた人を少なくとも2人見かけた。 インバウンドの客が多いのでアクセスが集中するのがわかっているのなら、設備を改善してほしい。 これから宿泊予定がある人は繋がらないことを前提としていた方がいい。
Stayed 1 night in Feb 2025

6/10 Okay

Hirokazu

夜遅くにチェックインしたのでスタッフの方との接触はフロントのみでした。若干、部屋のお香のような香りが苦手でした
Stayed 1 night in Feb 2025

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
朝食が冷たいのもあって、ちょっと残念でした。生のフルーツもなくて残念でした。
Stayed 1 night in Feb 2025

6/10 Okay

TAKANORI

Disliked: Amenities, property conditions & facilities
エレベーターですごく待つ
Stayed 1 night in Feb 2025

8/10 Good

Kazuo

Liked: Cleanliness, staff & service, amenities
スタッフは礼儀正しく親切。博多駅からも近く部屋も清潔。ただ、上層階だったからか水の出が悪かったためマイナス、他はとても快適だった。また宿泊したい。
Stayed 1 night in Feb 2025

6/10 Okay

TOMOMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kenji

Stayed 1 night in Jan 2025

10/10 Excellent

Chihara

Stayed 1 night in Jan 2025

6/10 Okay

Amane

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Hayato

Stayed 1 night in Dec 2024

8/10 Good

AYAKO

Stayed 1 night in Dec 2024

10/10 Excellent

kamontir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องพักสะอาดมากๆ ห้องน้ำใหญ่ดี พื้นที่ในห้องนอนแคบไปนิดนึงแต่ว่าเป็นสัดส่วน ทุกอย่างพอใจมากๆค่ะ
Stayed 7 nights in Nov 2024

6/10 Okay

??

Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Takayuki

Liked: Cleanliness, staff & service
全体的によかったが全館空調で各部屋で調整できなかったのが不便でした。
Stayed 2 nights in Nov 2024

10/10 Excellent

eriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
浴室•洗面台が広くとても満足しました。博多駅からも徒歩で移動できる距離で、入り口は少し迷いましたがまた近くに行く時は利用したいです。
Stayed 1 night in Nov 2024