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"The staff were professional and courteous and very engaging and helpful. I can't speak more highly of them. The location of the hotel is very central to the towns facilities and restaurants. A special mention for excellent service goes to Tanya in reception and Ioannis from the wait staff. Nothing was too much trouble. The Manager of Catering, Nadem also assisted my family group in organising a Christmas dinner at th he Hotel with great courtesy and professionalism. I can't recommend this Hotel...

"Hotel was in a great location. Liked the cafe, good service. Friendly reception staff and a nice clean room. "

"We expected the property to be updated. Bathrooms looking tired. They were under Reno outside so it was noisy. Great bar upstairs. "

"Super friendly, helpful staff. So nice and accommodating. Printed a form I needed for shipping, provided travel cards for the city."

"Amazing location - don't even have to cross the street to get to hotel from the train and bus station, yet the neighborhood is still nice. Staff was courteous, room was clean. Only knock is that bed could have been a little more comfortable. Coverings was a duvet, which so many hotels are using now."

"The breakfast was excellent. That made me eat dinner one night at the hotel restaurant and it too was excellent."

"Lovely place to stay and super central"

"Perfect location! I recommend to anyone staying in the Innsbruck area "

"This was our second time staying here, last time was in the Summer of this year. Seeing it both during the Summer and Winter makes it feel totally different. The hotel is beautiful, the location is beautiful, and the food that’s included is top tier. We spent all day relaxing at the thermal baths and saunas, and then slept great in our comfortable bed. "

"Excellent property, staff was exceptional and the area around very beautiful "

"We had a fantastic stay here, service 1st class all round, food excellent (we were half board), free afternoon cakes were absolutely delicious, sauna suite brilliant. Our waiter Hr Ferenc was amazing. Maybe issue guest card on arrival without having to ask for it would be good. The free local buses and train were excellent for getting to and from our walks which were thoroughly enjoyable. All in all a wonderful weeks break, thank you. "

"The breakfast service and staff are excellent, and location of the hotel is wonderful to explore the old town. Only thing is the hotel floor is old carpet, which makes me not feeling comfortable. "