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"We thoroughly enjoyed our stay , the staff were very friendly and helpful throughout . "

"Wow! I only stayed one night because I’d read bad reviews saying it was noisy and full of annoying influencers. I think you pay more and get more. I was in a bungalow and it was pure bliss. Marina, my concierge, really helped me to maximise my stay and was amazing. I loved not having to fight people for sun loungers at 7am with towels. I loved how private the bungalow was. The only downside for me was I think if I stayed longer I’d come back fat, the food was amazing and all inclusive just makes you want to try things and eat lots. I’m not really a drinker, maybe one, so this was a bit of a waste for me. Gym was pretty decent but closed at 7 which is really early. Overall it was brilliant, super expensive but worth it for something special. I’ll stay longer next time I go, I think 5 nights is ideal "

"Me and my boyfriend loved this hotel. We got a really lovely welcome with a refreshing drink by really helpful staff. The hotel has everything you need and the restaurants are all wonderful. There are enough sunbeds at the beach and the hotel is really serene. "

"The hotel was very clean and well appointed. Freshly stocked mini bar everyday & the staff were very friendly and attentive, always smiling. They gave the impression that they were as happy to be there as us. Very good choice of freshly cooked food in the buffet and the a la carte restaurants were excellent. Clean pool areas and its own private beach with plenty of sunbeds and parasols & that was cleaned each day and that had a lifeguard too."

"Everything was amazing: the quick and friendly check-in, the helpful staff member who escorted us to our room with the luggage, and the room with the hot tub was clean, comfortable, and perfect for large families – probably one of the best family rooms I've stayed in. I was initially concerned about the salty water in the pools, but it turned out to be a pleasant surprise. The check-out process was also quick, and the kind front desk lady was very accommodating with my late check-out request."

"Lovely"

"We enjoyed our vacation- it’s our second time. The room was large enough to fit 2 adults and 2 teens (14, 16) comfortably. We had fun and quiet in the pool which was not the main one, as we had access from our room. Recommended!"

"The service we received at Atlantica Caldera Palace was exceptional from the moment we arrived. We were greeted with mojitos for us to enjoy while we checked in. The hotel wasn’t certain what time we would arrive, so had arranged food and drinks to be provided for us in our room. It was also our honeymoon and the hotel wasn’t aware before we arrived. On our second night we returned to the room to find a bottle of wine, fruits and other snacks and a letter from the hotel to congratulate us and offer us special offers to use in the hotel which was a very thoughtful gesture. We arranged different dinining options at the a La carte restaurants with Veronica on the PR desk. She was very helpful and arranged everything for us and also made some recommendations for places to visit. The service really could not be faulted throughout the hotel. The housekeepers were expetional and every evening we returned to find our beds had been turned down and chocolate left on the pillows. Katrina, one of the waitresses, was incredible. She was so friendly and personable and made such an effort for our stay. She insisted we tried different local liquors and told us a bit about each one. She really was an asset to the hotel. There were a number of other waiters and waitresses and bar tenders that were brilliant in the adult bar and the adult dining area. "

"It seemed that the staff total focus was on guests contentment"