Find Shopping Hotels in Franklin, VA

"It was amazing, thank you!"

"Clean and great customer service "

"Great service "

"We were staying for my father’s funeral at no point was this mentioned to the staff. At every turn the staff was friendly, attentive and efficient. Duke at the front desk made check-in a breeze and had a great manner with children which was a welcome surprise for a mama wrangling 3 kids and weary from travel. If they ran out of something at breakfast at no time did I experience annoyance from the staff at being asked if more of a certain item was coming out. They simply said yes and refilled the empty items. The room was clean and provided what I needed to get a good nights sleep. Housekeeping was super friendly even leaving a note letting us know towels where in the dryer and would be sent to our room when done. I work in customer service so I know what it takes to provide excellent service. This hotel was a 10/10 the employees I encountered were top notch and I’d say again in a heartbeat. "

"It was a nice stay for a few days. The room and property were quiet and peaceful, making it feel like a getaway. Also, there was a fair choice of eateries and a shopping center nearby, which was convenient."

"The room was comfortable. The location was great and the service was friendly. "