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"Everything as you would expect. Lovely chexk in staff."

"Staff very helpful and friendly. Spa area a bit tired. "

"I liked everything was excellent"

"Was close to everything and within walking distance to everything"

"Great stay 10/10 but be warned hotel is not located were on map double check !"

"A very speedy change to an accessible room on arrival which was very spacious and quiet. For us, the overnight temperature was a bit too warm, and being on the ground floor didn't feel opening a window was a sensible option! But we managed!"

"We were upgraded to a beautiful room when we arrived. We were suposed to stay in another hotel and they moved us here the night before. We had a lovely relaxed stay and the breakfast was very nice. "

"We have been a few times Its clean the staff are polite and helped "

"Never used Dragonfly (Suraya) hotels before so was not sure what to expect. The reception was warm, welcoming and could not be more helpful My room was large (executive), warm, cosy with a great sized bed that was really comfortable The food was good, great choices, fresh and delicious, shame i could not put on room or open a tab. Spirit drinks were limited in choice. All in all a great stay and would look to use this chain again through the East of England"