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Hotel Turquesa Maya

3.0 star property
Hotel in Felipe Carrillo Puerto with a 24-hour front desk and a restaurant

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Photo gallery for Hotel Turquesa Maya

Premium bedding, desk, iron/ironing board, free WiFi
Exterior
Premium bedding, desk, iron/ironing board, free WiFi
Hallway
Property grounds

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Room service
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is SAR 128
SAR 165 total
includes taxes & fees
25 Mar - 26 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | Premium bedding, desk, iron/ironing board, free WiFi

Double Room

Highlights

Balcony
Air conditioning
Plasma TV
Premium bedding
Ceiling fan
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Premium bedding, desk, iron/ironing board, free WiFi

Triple Room

Highlights

Balcony
Air conditioning
Plasma TV
Premium bedding
Ceiling fan
Private bathroom
Free bottled water
Cable channels
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Premium bedding, desk, iron/ironing board, free WiFi

Quadruple Room

Highlights

Balcony
Air conditioning
Plasma TV
Premium bedding
Ceiling fan
Private bathroom
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Point of interest

The Grand Mayan

    The Grand Mayan

    About the neighborhood

    Map
    Calle 56 con Diagonal 66 #936, Felipe Carrillo Puerto, QROO, 77210

    What's nearby

    • Centro Cultural Chan Santa Cruz - 17 min walk - 1.4 km
    • Santuario de la Cruz Parlante - 17 min walk - 1.4 km
    • Pueblo Felipe Carrillo Plaza - 18 min walk - 1.6 km

    Getting around

    • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 135 min drive

    Restaurants

    • ‪Tacos Don Rey - ‬16 min walk
    • ‪Los Bambus - ‬13 min walk
    • ‪Asadero el Pollo - ‬14 min walk
    • ‪Tendejón y antojitos "Los 4 Hermanos - ‬14 min walk
    • ‪El Pastorcito Maya - ‬18 min walk

    About this property

    Hotel Turquesa Maya

    Property highlights
    Take advantage of a free grocery shopping service, a garden, and laundry facilities at Hotel Turquesa Maya. The on-site restaurant, Turquesa Maya, features local cuisine. Stay connected with free in-room WiFi.
    You'll also enjoy the following perks during your stay:
    • Free self parking
    • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and smoke-free premises
    • Tour/ticket assistance, a banquet hall, and luggage storage
    Room features
    All guestrooms at Hotel Turquesa Maya feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and free bottled water.
    More amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch plasma TVs with cable channels
    • Wardrobes/closets, balconies, and ceiling fans

    Languages

    English, Spanish

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking on site
    • Limited onsite parking

    Food and drink

    • Breakfast available for a fee: USD 10-15 for adults and USD 10-15 for children
    • 1 restaurant
    • Room service available

    Restaurants on site

    • Turquesa Maya

    Family friendly

    • Laundry facilities

    Conveniences

    • Banquet hall

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Free grocery shopping service
    • Laundry facilities
    • Luggage storage
    • Tour/ticket assistance

    Outdoors

    • Garden

    Accessibility

    • This property does not have elevators

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Bed sheets
    • Ceiling fan
    • Premium bedding

    Bathroom

    • Free toiletries
    • Hair dryer (on request)
    • Private bathroom
    • Shower
    • Towels

    Entertainment

    • 32-inch plasma TV
    • Cable channels

    Food and drink

    • Free bottled water

    Outdoor space

    • Balcony

    More

    • Desk
    • Free local calls
    • Guidebooks/recommendations
    • Iron/ironing board (on request)

    Policies

    Check-in

    Check-in start time: 3 PM; Check-in end time: midnight
    Late check-in subject to availability
    Minimum check-in age: 18

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Optional extras

    • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 10 to 15 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards, debit cards, and cash
    Safety features at this property include a fire extinguisher, a security system, and a first aid kit

    We should mention

    This property does not have elevators
    Only registered guests are allowed in the guestrooms

    Property is also known as

    Hotel Turquesa Maya Felipe Carrillo Puerto
    Turquesa Maya Felipe Carrillo Puerto
    Turquesa Maya
    Turquesa Maya Felipe Carrillo
    Hotel Turquesa Maya Hotel
    Hotel Turquesa Maya Felipe Carrillo Puerto
    Hotel Turquesa Maya Hotel Felipe Carrillo Puerto

    Frequently asked questions

    Is Hotel Turquesa Maya pet-friendly?

    No, pets are not allowed at this property.

    How much is parking at Hotel Turquesa Maya?

    Self parking is free at this property.

    What time is check-in at Hotel Turquesa Maya?

    Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

    What time is check-out at Hotel Turquesa Maya?

    Check-out is at noon.

    Where is Hotel Turquesa Maya located?

    Situated in Felipe Carrillo Puerto, this hotel is within 1 mi (2 km) of Centro Cultural Chan Santa Cruz, Santuario de la Cruz Parlante, and Pueblo Felipe Carrillo Plaza.

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    Hotel Turquesa Maya Reviews

    Reviews

    7.8

    Good

    Rating 10 - Excellent. 58 out of 149 reviews
    Rating 8 - Good. 41 out of 149 reviews
    Rating 6 - Okay. 30 out of 149 reviews
    Rating 4 - Poor. 10 out of 149 reviews
    Rating 2 - Terrible. 10 out of 149 reviews

    8.0/10

    Cleanliness

    8.2/10

    Staff & service

    7.2/10

    Amenities

    7.6/10

    Property conditions & facilities

    7.6/10

    Eco-friendliness

    Reviews

    2/10 Terrible

    Azalia

    Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
    I use the hotel just as a stop on my way to my final destination as it is midpoint on a long drive.
    Stayed 1 night in Sep 2024

    10/10 Excellent

    Danny Ruben

    Liked: Cleanliness, staff & service, property conditions & facilities
    I liked that the hotel had a parking area, a restaurant and was easy to find using google maps. Staff are very friendly and helpful.
    Stayed 2 nights in May 2023

    10/10 Excellent

    Greg

    Liked: Cleanliness, staff & service, property conditions & facilities
    The staff at this hotel were great. The receptionist was very helpful and really cared to make sure all of my needs were met during my stay. Will definitely stay here again in the future.
    Stayed 1 night in Nov 2023

    10/10 Excellent

    jordan

    Liked: Cleanliness, staff & service
    Inexpensive very friendly staff and very clean!
    Stayed 1 night in Jan 2023

    8/10 Good

    Carol

    Liked: Cleanliness, staff & service, property conditions & facilities
    R Everything was good for a smaller pueblo.
    Stayed 1 night in Nov 2023

    6/10 Okay

    Nataniel

    Liked: Cleanliness, staff & service
    Room was spacious
    Stayed 1 night in Apr 2024

    6/10 Okay

    Azalia

    Disliked: Staff & service, amenities
    Limited parking spaces. Reception not as friendly.
    Stayed 1 night in Mar 2024

    4/10 Poor

    Philip

    Disliked: Cleanliness, amenities, property conditions & facilities
    Not good but no other choices
    Stayed 3 nights in Feb 2024

    4/10 Poor

    ROBERT

    Liked: Staff & service
    Disliked: Cleanliness, amenities, property conditions & facilities
    The pictures of the hotel do not accurately represent the hotel. The pictures look they are from several years ago. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. The description of the hotel says restaurant onsite, how we there is no longer a restaurant onsite. The mattresses were old broken and uncomfortable. The kitchenette only included a sink and counter. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. There was no hot water for the showers at night. The hotel is in a good convenient location and has decent wifi.
    Stayed 3 nights in Jun 2024

    8/10 Good

    xiangzheng

    Liked: Cleanliness, property conditions & facilities
    The hotel door was locked when we arrived. We had to asking the villagers around with very limited Spanish. No one knew where he was about and when he would be back. There was no phone number provided either. After an hour the owner showed up. He was all smiling. The room and bedding were very clean. But the shower water was only tiny drippings.

    6/10 Okay

    EULOGIO

    Liked: Cleanliness, staff & service
    Bueno
    Stayed 1 night in Jan 2025

    10/10 Excellent

    Rigoberto

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Sólo le faltan enchufes cerca de la cama
    Stayed 1 night in Jan 2025

    8/10 Good

    Veronica

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    El personal es amable y las habitaciones son comodas solo tiene algunos detalles con respecto a lo estético
    Stayed 1 night in Jan 2025

    8/10 Good

    Juan carlos

    Liked: Cleanliness, staff & service, amenities
    Solo que loss colchones de las camas ya están vencidos... Bueno al menos en la recámara que me tocó.
    Stayed 1 night in Dec 2024

    10/10 Excellent

    Victor

    Stayed 1 night in Dec 2024

    8/10 Good

    Rigoberto

    Liked: Cleanliness, staff & service, property conditions & facilities
    Sería excelente, solo por 2 motivos no lo es, no hay tomacorrientes junto a la cama y tardan un poco en mandar la factura.
    Stayed 1 night in Dec 2024

    8/10 Good

    Terrell

    Liked: Cleanliness, staff & service, property conditions & facilities
    Disliked: Amenities
    Best place to stay in town.
    Stayed 6 nights in Dec 2024

    10/10 Excellent

    Gabriela

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Muy limpia y bonita
    Stayed 1 night in Dec 2024

    6/10 Okay

    Alejandro

    Regular, no salía agua caliente
    Stayed 1 night in Dec 2024

    10/10 Excellent

    Gabriela

    Liked: Cleanliness, staff & service
    Esta bien ubicado
    Stayed 1 night in Oct 2024

    10/10 Excellent

    Alexandro

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Todo bien

    6/10 Okay

    Oscar

    Disliked: Property conditions & facilities
    Era la unica opcion de la zona, para descansar esta OK
    Stayed 1 night in Oct 2024

    10/10 Excellent

    Alexis

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Aug 2024

    10/10 Excellent

    Rigoberto

    Liked: Cleanliness, staff & service, property conditions & facilities
    Muy bien
    Stayed 1 night in Aug 2024

    10/10 Excellent

    Rigoberto

    Liked: Cleanliness, amenities, property conditions & facilities
    Excelente
    Stayed 1 night in Oct 2024