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"Very comfortable , clean, great location "

"A lovely hotel, less than a 5 minute walk from the Symphony Hall. Spread over 15-16 floors, not pretty from the out side but friendly & comfortable inside. Very inviting (although busy) at check-in, Room was spacious , clean & in great condition with everything you need. 2 restaurants (one with Indian cuisine), great food & service! The hotel was busy as it was a Friday night but there was a great atmosphere. During the night the room was very quiet. Breakfast was excellent with a great selection of food. The staff were supportive & friendly throughout. There is parking available although we didn’t need it. For us, 10/10. Thank you!! "

"Lovely spacious room and a very comfortable bed. Beautiful bathroom with Penhaligons toiletries. Nespresso machine and proper milk! Had a drink in Madeline 's bar which had a very relaxed atmosphere with a friendly, efficient service. I would highly recommend The Grand Hotel for a stay in Birmingham. I hope to return sometime. "

"The staff at the Genting Hotel went above and beyond. Very impressed. Well sound proofed rooms and very comfortable bed. Spa facilities were excellent. Couldn't fault our stay. Would definitely recommend. "

"We had a lovely stay, no hot buffet breakfast as there weren’t enough people staying that morning but they offered us a limited menu to order off. Staff all very kind and helpful "

"Was visiting a show at the NEC so stayed the night before. Travelled by train and the hotel is just a short walk from the station and well sign posted. You walk through the ser ice area of the NEC which you would think wrong if not for the clear signage. The hotel itself was clean and the staff very pleasant and helpful. The room was perfectly adequate with a nice ensuite shower room, no bath. I could hear people walking along the corridor but it did nor disturb me. Room was air conditioned and the temperature easily adjusted but no opening windows. Tea and coffee tray was fine but I did have a broken kettle lid which was a little dangerous, which I reported on checkout. Overall very happy and would stay there again."

"Nice but old hotel. Very convenient for Birmingham Airport. Easy check in & friendly helpful staff"

"Excellent staff and really nice place to stay"

"Location was good for central Birmingham Staff really nice and helpful Clean hotel Traffic noise but earplugs provided helped "