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"Franco was very helpful and kind. He took care of our request immediately. Isabella also very kind and helpful. We brought some food from the outside and ate at the breakfast area. Isabella immediately provided dishes and silverware for us. Not only that she also offered to warm up the soup. Bravo to the service attitude of Franco and Isabella! "

"Great stay "

"This hotel building, carved into the stone, survived the 1693 earthquake and is over seven hundred years old. Josepi, on his second day at work, was an enormous help in parking my car, which was a midsize MG SUV. He went over and above what was expected. Breakfast was a joy with great staff, that would make you coffee exactly how I wanted it and kept it coming without having to ask. Sparkling wine awaited you in the cavern-like separate sitting area upon arrival after a stressful drive, before checking in. Linda and Eugenio gave us incredible service making reservations at restaurants for us and advice on visiting Modica, Scicli, and Ragusa. Linda phoned a restaurant for me when I thought that I had left my hat behind. The atmosphere of the hotel more than made up for the somewhat tight quarters of our room which could be accessed from the street, or by going up a spiral staircase cut int0 the stone behind the front desk. Service at it’s finest."

"We stayed in the master suite which was stunning. Amazing service throughout our week long stay! Highly recommend!"

"Very artistic and beautifully designed with it being a hotel built into the rock. Staff was very helpful!"

"Great hotel. Wish the staff was more friendly but location and the room was wonderful "

"Best location (with parking option!), very friendly and helpful staff, excellent breakfast!"

"Great surprise! Wonderful hotel built on original historic architecture in the center of town. We arrived late but were greeted so well by Michel. He was very helpful as were the other staff at the front desk. Highly recommended. Can't wait to go back! Oh yes, and lovely breakfast space."

"The staff was so wonderful and warm to (Jaime Melo and Sal and Nonno Baglieri) special gratitude to Ritonela Federico and Biagio. They helped beyond expectation to all our needs. Changing of room was done immediately and smoothly. We all felt so welcomed and would promote this great Family resort to everyone who appreciates peace and quiet and amazing staff. Breakfast was an abundance of great fresh food and baked goods, all that one would expect and some. Us Canadians are so grateful. Thank you fresh"