8/10 Good
Rachel
Traveled with partner
18 November 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it is dug into the side of Ragusa Ibla with rooms stacked vertically from the road up to the old town and they on the 5th floor you can exit to the back streets.
Parking was okay… I think would have not been so easy at a busier time of the year.
The exterior is welcoming as was the person at reception. Not all the people at
Reception knew the answers to questions but generally they were quick to respond which we appreciated.
The cleanliness of the room was okay.. mirrors could have done with some cleaning and there were quite a few scuffs on the white wall in several areas which surprised me. This felt in some ways more like a 3 star hotel than a 4. The central temperature was air co sitting so we called and asked to have the heat turned on. They promptly came with a small stand alone heater.
Breakfast was plentiful and served in a sunny room or on the patio.. nice to be able to do that in November. The staff at the dining area were okay. The eggs were cold.. I hate cold eggs.
Rachel
Stayed 2 nights in Nov 2024