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"Second time staying here. Everything was excellent as before which is why we went back."

"Lovely place to stay"

"The lady at the check in desk was really friendly and even shared directions with us after her shift had finished!"

"Arrived late to check in but the lady was very helpful and friendly. Can’t complain about anything. Breakfast was good and the hotel was clean everywhere. "

"Outstanding service by the head receptionist in dealing with a difficult problem."

"Very good experience with this hotel, staff were very pleasant and friendly. We booked an accessible room which had excellent facilities for those who are not so mobile. Breakfast was a buffet, and was very good overall. Only slight negative was we both found the pillows on the bed a little uncomfortable, and would have preferred a choice"

"Great value, modern hotel. Breakfast buffet had lots of variety. Staff in all teams were friendly, helpful and engaging. "

"Lovely hotel. Right in the centre of Exeter. "

"We had a lovely stay at The Imperial Hotel. The room was spacious and lovely, with sea views and a balcony. We couldn’t have asked for more. The staff were very friendly and obliging. The breakfast was very enjoyable with a huge choice. To top it all, the weather was sunny and mild even though it was mid January! Loved it!"