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"After reporting an issue with my room, I was instantly upgraded by the very helpful staff. Because of this, I had an excellent sleep in a clean and spacious room. All staff were friendly and food was delicious. The hotel itself is located next to the town, so a 10 minute walk to the shopping centre and various restaurants. If it wasn’t for the upgrade, I would have been quite disappointed with the room I received for the money been paid, so I would definitely recommend paying more for a nicer stay/room. Easy access to the train station which was also a 10 minute walk. "

"We enjoyed using the spa facilities in the morning, although we would have also liked to use them in the evening but they closed about 8pm I think. Breakfast selection was excellent and the service was attentive, yet relaxed and friendly. Surprisingly tranquil setting given the proximity to major roads. Location is therefore very easy to drive to. Plentiful parking. "

"Very niceplace"

"Very clean evening meal was excellent breakfast was disappointing felt like canteen dining room clean but decor plain felt very functional "

"We loved our room, it was a big size for 2 adults and 2 kids. The breakfast was amazing and the facilities were great. "

"Rooms very lovely, modern and clean with lots of room. Beds very comfy."

"Excellent hotel, great value for money"

"C"

"A very enjoyable and relaxing couple of days in this gorgeous spa hotel. Room was huge, bed was comfy, breakfast was delicious, spa had everything I needed, and all the staff were friendly and helpful. Meeting Lady Hattie was the icing on the cake! "