Find all hotels by Independent in Essex from SAR 131

"Outstanding Service and Support in a Challenging Situation I recently stayed at the DoubleTree by Hilton Windsor Hotel & Suites and was deeply impressed by the exceptional service from the hotel staff. During my stay, I accidentally drove down an icy ramp in the parking area and couldn’t get back up. After calling CAA and learning it would take over an hour for assistance, I reached out to the hotel for help. The staff responded immediately and went above and beyond to assist me. They came with salt to melt the ice and even shoveled the ramp to ensure I could safely drive out. Their kindness, quick action, and willingness to help truly made a stressful situation much easier. While my car did sustain minor damage from sliding into a wall, I am incredibly grateful for the staff’s efforts, which ensured my safety and allowed me to resolve the issue quickly. I highly recommend DoubleTree by Hilton Windsor Hotel & Suites, not only for its comfortable amenities but for the exceptional care and dedication of its staff. Their support during a difficult moment made all the difference."

"Multiple bars and restaurants within walking distance. Good food in hotel restaurant. Specious rooms. Some noise from the outside, but that’s what you get when hotel is located in the city. Easy parking for small cars but more difficult for large SUV’s and trucks. Overall I like it and would stay again. "

"Beautiful hotel, great river view. Walking distance to Caesars Windsor for concert. Pillows way too soft"

"Nicely updated, plenty of free parking and good breakfast options "

"Loved it"

"Nice, clean hotel and casino. Casino is smoke free which is great! They do have smoking areas for those who do smoke. "

"Service impeccable, accueillant et chaleureux, les employés sont polis et respectueux. Un service vraiment sympathique. Je recommande l’hôtel à chaque personne qui se cherche un hôtel à Windsor ou proche de detroit."

"The property was really nice overall downstairs is a little unusual because they are doing renovations on the main area. Breakfast was great with lots of tables. Overall very happy with our stay."

"A very clean and modern motel with comfortable and unique rooms located in a great area. I highly recommend the many wineries in the area. The staff were available if needed and check in/check out was fast and easy. Staff were also extremely friendly at the motel and the coffee shop, which has the best coffee and light meals. "