Residences in Essex

"We had a fantastic time at Downhall, which is a beautiful property with lovely grounds. A big thank you to every single member of staff that we came across, as everyone was friendly and helpful. But a massive thank you to the lady (duty manager) who helped my family . She changed rooms for us, upgraded some of the rooms, so our 5rooms would be close to one another. Can’t wait to go back👍"

"The staff were great! Very accommodating throughout the whole stay. There were some empty bottles and glass left in the corner of the hallway which were there throughout most of my stay, seems they had been left for the night staff to clean up. The pool area could do with family suitable changing area, there is nowhere for people with young children to change with ease. Breakfast was really good and displayed beautifully! "

"Excellent overnight stay, room had all that we required. Staff were 100% attentive and very polite. Food was excellent too. Would recommend to others."

"Staff, welcoming, helpful & gave excellent service Building clean and modern apart from scaffolding all very good Room, very clean & comfortable Will definitely use this chain oof hotels again Thank you Harlow "

"Claire - Reception Desk made us feel welcome as soon as we walked through the door, she made my birthday special by taking care of the car park fees and gave me a complimentary gift for my birthday. The surroundings are clean and elegant. The bedroom was very clean, spacious and quiet. The reason I didn't give 5 stars is because the dinner menu is limited, needs to offer more options for vegans, vegetarians and pescaterians. We ordered cod and chips, the cod was overcooked and saturated in oil,...

"It was great a lovely hotel service by all staff excellent inside try the food but our fried who did said it was lovely. Bar prices are reasonable too. Our only gripe is that the bed was so hard! New mattresses needed. Otherwise a fab stay "

"Great stay, excellent position for Stansted."

"Went for an executive room, which was big but dated and needed a new carpet it was great. Best of all was the shower which was perfect 👌 "

"Was a nice clean comfortable room but very noisy. Didn’t get much sleep due to the noise from the clubs and pubs. I should have realised when I booked it that it would have been noisy so partly my fault. My daughter had a cheerleading competition all weekend so was extremely tired on the Sunday morning performing with no sleep. Apart from the noise, was a nice hotel "

"Arrived very late, flight delays and then a road closure forcing a substantial detour. Thankfully my room card had been left out with a useful note and I was able to access the room. It was cold, no curtains, and couldn't figure out the heating but the bed was warm and that was all I cared about! Shower okay in the morning, Job done. Thanks."

"Good sized car park. Comfy bed. Air con was noisy, couldn’t have slept with it on but accommodation was fairly quiet overall. Had an evening meal, food was good value and very tasty. Quite a noisy and lively vibe in the bar/restaurant with the tvs showing sport but it felt friendly. Staff were very friendly and polite. Would stay again."

"Received an upgrade on arrival and the room was fabulous. Everything just as one would like. Warm, clean, spacious, comfortable bed and lovely linen. Bathroom had a shower and a bath. Staff very polite and helpful."