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"Great staff ."

"We had a great stay, the staff was very helpful"

"Very charming atmosphere, and we could see the fortress from our window. We had made the reservation 30 minutes prior to our arrival and the friendly lady let us check in even before 3pm! Being on motorcycles and dodging black clouds this was a great relief! Thank you Team🙏 "

"A special hotel in an ancient building gives a good feeling. Breakfast is okay. Coffee needs to be improved. The snack bar is excellent. The design is amazing. The patio is special. The environment is pleasant to walk around in. The receptionist is kind. "

"This room was one of the nicest rooms we found in Spain. It was very well decorated with elegant appeal, spacious, very clean and comfortable. "

"Whenever we needed new towels, the housekeeping staff would drop everything to accommodate us immediately. They would even shorten their lunch hour to meet our needs. The housekeeping employees work hard, they provide high quality care and services, they are dedicated to their job, and they go above and beyond 100 percent. Thank you to Dalila, Monica, Teresa, and Vera for their professionalism, warm greetings and big smiles everyday."

"Very nice hotel along the waterfront in the very nice town of Porto. Staff was very friendly and even gave us one of his own Ibuprofen when we asked where we could find some. Unfortunately, we were feeling a little under the weather so did not get the full experience we could have. Excellent views from the roof top bar that also served a good selection of snacks and drinks. The waterfront is immediately in front of the hotel and offers a great opportunity to walk or jog for miles along the Duoro River. We would definitely stay here again."

"Bad experience, found a live roach in the room, the A/C wouldn’t work (in spite of front desk programming it, it went off shortly after), the lights wouldn’t work until front attendant came to turn on breaker. No bar soap to wash hands. Base boards and floor in room looked filthy. Booked two rooms and both had similar problems. Bed was comfortable and breakfast was reasonable. Selected hotel based on good rating and positive reviews on hotels.com; however, these were obviously misleading."

"Historic, what I imagine old Portugal to be like with the added emphasis on sustainability making it modern. Tucked away down a dirt road I wish I could have stayed a week"