Search Chalets in Ellastone

"We stayed in Lodge 11. Very happy with the size of the lodge, very spacious & most importantly, it was clean & tidy. Unfortunately it's a little tired in places, for example, a cracked Hob & chipped coffee table... For this reason, I can only give it 4*. The Hot Tub was immaculate, so hats off to whoever looks after the tubs.A couple of criticisms... The TV's aren't Smart which is a real shame & the mattress in the main bedroom needs replacing.Overall my family & I have had a great stay & would...

"Our lodge was brilliant, lots of space inside, robes and plenty of towels for the hot tub. Staff were so friendly and helpful and everything was delivered and looked after perfectly. Lodge was really well equipped with everything we needed. Location wise being only 4 miles from Alton Towers was perfect for us and felt like a million miles away after a full day in a busy theme park. Would highly recommend staying in these lodges."

"Firstly, the properly hasn’t been thoroughly cleaned in a very long time. I have some quite disturbing pictures of the grime and mould that is everywhere in this property. Secondly, they did not have a cot for my son despite the fact I called and ordered one a week beforehand. Both my husband and I had to take it in turns to protect him on the bed whilst he slept so he didn’t roll off. Words cannot describe how dissapointed we are."