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"Las personas de entretenimientos son excelentes muy buenos "

"Love this Hotel "

"Staff was very nice, location was clean and food was good"

"Beautiful beach. The room was spacious but towels in room were old and there were no facecloths. The air conditioner leaked, but they sent someone to fix it right away. The staff were courteous and friendly. There was a very relaxing vibe. Buffet had a variety of food to choose from for all 3 meals. A La carte Mexican Restaurant was very good. "

"The staff are amazing at this resort! We especially loved our wait/kitchen staff Wilton’s, Maria, Yueri, Emmanuel, Daniel, Kerley, Nathaniel, and Marcus. Our wonderful entertainment team, specifically Genna and Alfred. The resort is beautiful and there are staff cleaning 24/7 all anround the resort. Everything is easily accessible and there are beautiful views no matter where you explore on the resort. The food and drinks were amazing, and each bar was adequately staffed. Each meal served provided a huge variety of foods, and highlighted many different cultures. The Al carte meals were incredible!!! The entertainment team had different activities and performances each night. We have enjoyed our stay and hope to come back in the future! ❤️ "

"The Playa Nueva Romana is excellent in every respect. The host, Linette, was extremely helpful and supportive throughout the stay. I commend her good communication skills and though fullness. She kept in touch on daily basis to make sure we have everything that we needed at the residence. Kudos to her and her rental team."

"When we got there, a staff member offered to show us around and wanted us to leave our bags in an unattended area where there were construction workers around. My husband told him that he didn’t want to leave our personal belongings there so he assumed that we had a fire arm in our luggage. He warned us that fire arms weren’t permitted, that there were cameras everywhere and that the owner was on the property. He was very suspicious of us and didn’t let up until I offered to let him search one of our bags. That was very unpleasant for us. The prices at the restaurant are excessively high and some of the portions are very small. Also, there was no hot water in the room bathroom. We let the staff know but nothing was done. Finally, the ambiance music is horrible and doesn’t feel like you’re in a tropical country. I do want to give a shoutout to Kelvin. He was very nice and took very good care of us. However, we will not be returning to this hotel."

"Excelente "

"The rooms were decent the staff was excellent they catered to your every needs the best they can and the food was great"