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"This was our second stay at Paradisus in The Reserve. Food was very good at the various restaurants, except for Tomeiko. We had miss there one night and didn't go back. The quality and variety of food seemed improved over last year: the Fresco good truck now offers tacos or cold options (ceviche) on alternating days. Really enjoyed the various ceviches offered at Agua Marina for lunch (and the views can't be beat). As well, really enjoyed the authentic sopes cooked fresh at Malva during breakfast. Staff are excellent. Special shout out to Max and Carlos at the beach. And thanks to our concierge Juventino who was always available and quick with a solution or an answer. Two areas that I think can be improved: 1) How the hotel treats food allergies. You are asked about food allergies on the pre-arrival form and then you are asked again at every-single-meal. When you check in for a meal, the hostess looks you up on the system. It can't be too difficult to have food allergy information on the system so we don't have to keep repeating it over and over and over. I get that they may need to ask every time for liability reasons, but there should be a better way to go about it 2) One night at turndown, the attendant sprayed a fragrance in the room. My wife has scent allergies and it affected her. Given that scent allergies are common, I suggest the hotel should not spray scents in rooms. Overall, a very enjoyable stay. "

"We had a great time and we loved the staff and their service. "

"We’ve been several times and it never disappoints. "

"Very clean! The staff was great the service was great! It was nice that it's family friendly but also has plenty of adults only options! The adults only pool was definitely the highlight!"

"Second time coming here, keeps getting better and better!"

"One of the best resorts I've ever been to. Food and options were fantastic. Felt very safe at all times, unlike other parts of Mexico. Highly, highly recommend!! Felt very upscale. "

"Beautiful resort! We had a wonderful time "

"The check-in took quite a long time with a fairly short line. There was quite a bit of upselling which isn't the most fun thing to go through after a long flight. However, the stay was excellent. The food was great. Rooms were modern and nice. The showers were a bit cold unless you kept them on for 15 minutes. The property was walkable which was nice. The variety of pools was great as was the staff. Other than a couple very minor things the overall stay was excellent. "

"Good food and great view from our room"