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"Staff friendly. Hotel is quite old which is part of charm but could do with some updating. Would stay again."

""Unique" was idea to pay extra for swimming pool using. For the first time in my life receptionist try to charge me (hotel guest) for usage hotel property. I have a long and difficult day, traveling from Chicago to the Czech Republic 10,5 hours flight to Istanbul, 6,5hours stop, 2,5 flight to Prague. I rented a car and have 2,5 hours drive to the hotel. I tried rest and relax. Unfortunately a very rude receptionist mentioned I can't use hot tub which was included but there was a "private party" at the moment probably even for outside people I would expect refund but not from arrogant shameless people. Thank you. I hope it was helpful. Ps. You have my name and address. don't hesitate to give and send me refund. Ha ha. Janusz Dziuba."