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Hotel Haus am Zoo

3.0 star property
Düsseldorf hotel in Stadtbezirke 02 with a full-service spa and a restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Haus am Zoo

View from property
Garden
Apartment Sybelstrasse | Hypo-allergenic bedding, down comforters, in-room safe, desk
Reception
Interior entrance

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Spa
  • Room service
  • Breakfast available
  • Laundry
  • Pet friendly
The price is SAR 354
SAR 402 total
includes taxes & fees
29 Dec - 30 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Double Room, Garden View

Comfort Double Room, Garden View | Garden view

Comfort Double Room, Garden View

Highlights

Furnished balcony
Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Single Room, Non Smoking, City View

Hypo-allergenic bedding, down comforters, in-room safe, desk

Economy Single Room, Non Smoking, City View

Highlights

Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Single Room, Garden View

Comfort Single Room, Garden View | Hypo-allergenic bedding, down comforters, in-room safe, desk

Comfort Single Room, Garden View

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Single Room

Business Single Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Business Single Room

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Private bathroom
Satellite channels
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Triple Room

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Double Room

Highlights

Balcony or patio
Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Room

INNSiDE by Meliá - Düsseldorf Derendorf

Spa
Pet friendly
Free WiFi
Restaurant
8.4 out of 10, Very Good, (376)
The price is SAR 325
SAR 371 total
includes taxes & fees
29 Dec - 30 Dec
INNSiDE by Meliá - Düsseldorf Derendorf

About the neighborhood

Map
Sybelstraße 21, Düsseldorf, NW, 40239

What's nearby

  • Konigsallee - 5 min drive
  • Capitol Theater - 5 min drive
  • PSD Bank Dome - 6 min drive
  • Düsseldorf Christmas Market - 6 min drive
  • Rhine Promenade - 6 min drive

Getting around

  • Hansaplatz Tram Stop - 4 min walk
  • Gothaer Straße Ratingen Bus Stop - 7 min drive
  • Düsseldorf Intl. Airport (DUS) - 16 min drive

Restaurants

  • ‪Trattoria Zucchero - ‬8 min walk
  • ‪Il Disperato - ‬12 min walk
  • ‪Eiscafé Talamini - ‬13 min walk
  • ‪Gyros ALA Greek - ‬13 min walk
  • ‪Ermis Döner Place - ‬10 min walk

About this property

Hotel Haus am Zoo

Hotel near Konigsallee
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Haus am Zoo. Indulge in some rest and relaxation at Sauna, the onsite spa. In addition to car rentals on site and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A front-desk safe, a vending machine, and a banquet hall
  • Tour/ticket assistance, concierge services, and a computer station
Room features
All guestrooms at Hotel Haus am Zoo offer thoughtful touches such as laptop-friendly workspaces, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Tubs or showers, free toiletries, and hair dryers
  • 32-inch TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured covered self parking on site (EUR 12.00 per night)
  • Secured covered extended parking on site (EUR 12 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 15 per person
  • 1 restaurant
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (323 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Down comforter
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night (maximum EUR 25 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Covered self parking fee: EUR 12.00 per night
  • Covered extended parking fee: EUR 12 per night
  • Pet fee: EUR 10 per pet, per night (maximum EUR 25 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parking height restrictions apply
Children under 8 years old are not allowed in the swimming pool without adult supervision
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Haus am Zoo
Haus am Zoo Duesseldorf
Hotel Haus am Zoo
Hotel Haus am Zoo Duesseldorf
Hotel Haus am Zoo Düsseldorf
Haus am Zoo Düsseldorf
Haus am Zoo
Hotel Hotel Haus am Zoo Düsseldorf
Düsseldorf Hotel Haus am Zoo Hotel
Hotel Hotel Haus am Zoo
Hotel Haus am Zoo Hotel
Hotel Haus am Zoo Düsseldorf
Hotel Haus am Zoo Hotel Düsseldorf

Frequently asked questions

Is Hotel Haus am Zoo pet-friendly?

Yes, Hotel Haus am Zoo allows pets (limit 1 total). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Haus am Zoo?

Self parking is available for EUR 12.00 per night. Extended parking is available for EUR 12 per night. Limited spots are available.

What time is check-in at Hotel Haus am Zoo?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Haus am Zoo?

Check-out is at 11 AM.

Where is Hotel Haus am Zoo located?

Located in Stadtbezirke 02, this spa hotel is within 2 mi (3 km) of Rochus-Kirche, Hofgarten, and Museum Kunstpalast. Duesseldorf Grafenberg Wildlife Park and Theatermuseum Dusseldorf are also within 2 mi (3 km). Hansaplatz Tram Stop and Grunerstraße Tram Stop are within a 5-minute walk.

Hotel Haus am Zoo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 80 reviews" "
Rating 8 - Good. 21 out of 80 reviews" "
Rating 6 - Okay. 6 out of 80 reviews" "
Rating 4 - Poor. 1 out of 80 reviews" "
Rating 2 - Terrible. 2 out of 80 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Guy

Had to leave balcony door open and unlocked to cool room.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No climate control, small rooms.
Stayed 2 nights in May 2023

10/10 Excellent

ANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice!
We stayed for a family reunion with my nephew and grandniece. It was perfect as it was such a hot day and the lovely secluded outdoor pool was great. The staff were very attentive and interested in our little party. Great location and quiet. Only a few minutes walk to the tram for the city and free pass supplied by the hotel. Zoo park is just a few minutes walk away with playpark and walks. Balcony room was great and loved the walk in shower. Everything fresh and clean .
Stayed 3 nights in Aug 2022

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the personal touch and helpfulness.
Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Comfortable hotel. Great for a quick, one night stay.
Stayed 1 night in Jun 2021

8/10 Good

Brendon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Brendon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2019

6/10 Okay

mehran

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 5 nights in May 2019

2/10 Terrible

Reina, Syracuse, NU

Nothing like you described in the web. It was far away from the hotel apartment smell like it was not used in years stale cigarette smoke. I has to crossed 2 mayor hight roads. I did not stayed there, i moved to a different Hotel. I need a refund.
Stayed 9 nights in Apr 2019

10/10 Excellent

Adoración

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and big rooms- nice and helpful staff-
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Would not recommend based on my experience
Disappointed in location; however, the hotel issued a free public transport ticket for duration of the stay. Suite was outside behind the main building. They did not help my 70 year old mother or young child get the suitcases up the tile stairs. So, I had to make many trips with the suitcases. The pool was cold, unclean, and we didn't feel comfortable to use it. The room itself was comfortable and pleasing. It was air conditioned but we could not control the temperature in the room. It was controlled by hotel staff. The staffs English was limited and most were unfriendly and impatient.
Stayed 3 nights in Jul 2017

10/10 Excellent

erling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can not complain

8/10 Good

KAREN, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family with dog.
After a long drive we had a warm welcome - were told where we could walk our dog, offered cold drinks from the fridge. Room very comfortable, nice balcony. Fabulous breakfast - thank you!

10/10 Excellent

Richard, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip.
We used this hotel to meet our son who is spending a year in Germany as part of his university degree.The hotel and staff were welcoming and friendly.Breakfast was very good and they also provided us with free tram and bus tickets for our stay.All in all we really enjoyed our stay and would highly recommend it.

10/10 Excellent

lloyd, utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite neighborhood hotel
We arrived early, the owner made immediate accommodation for us in a room that more than met our needs.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved staying at Haus Am Zoo. It was very relaxing and friendly. It was away from the busy city but very accessible by tram. The hotel gave us a free pass for all of the various forms of transportation so we had fun exploring the trams and metros. Breakfast was out of this world. They have a lovely restaurant with view of an outstanding backyard, pool and spa (although we didn't use them). Next time I would ask for a room facing the back but the front room was very pleasant also. If someone has children, there is a delightful new park at the end of the block that was delightful.

10/10 Excellent

Helen, Winchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Haus am Zoo, Dusseldorf - ideal for families
We chose this hotel because it was one of the few in Dusseldorf to offer a family room suitable for 2 adults and 2 children. We booked an apartment at the hotel, which was housed in a building a few doors down from the main hotel building. It was a garden apartment with a small terrace and opening onto the hotel garden. The apartment was very well equipped, with a small kitchen (including a fridge, oven and electric hob, and coffee maker), a good sized bathroom with a bath and separate shower, and a large lounge / bedroom with sofa and armchair, a king-size bed and another double bed. The room was part divided with a wardrobe, allowing the children to sleep and us to sit up and talk / watch tv with the lights on! The hotel breakfast was very good, a typical German breakfast with lots of choice. The main hotel building was nice, the staff extremely helpful and the garden lovely. All the rooms were very clean throughout our stay. The hotel is very close to a tram stop and S-Bahn station with good connections for the main station and the Altstadt.

8/10 Good

Roumen, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat and comfortable hotel, will recommend to everybody
Excellent condition, clean and cozy looking. Quiet neighborhood and streets, neat hotel backyard where in the summer one can have nice time relaxing and even use an outdoor pool. The hotel service was excellent, the breakfast nutritious and the staff friendly. The price for the room in October was reasonable and the location of the hotel convinient. Drawbacks: I did not see an air conditioning in the room, but could be possible central. No Wi-Fi although one could use an wired internet in the lobby for free.

8/10 Good

Elke

Liked: Cleanliness, staff & service, property conditions & facilities
Angenehme Atmosphäre, gutes Frühstücksbuffet, ruhig
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024