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"The best hotel on our 3-week journey through Italy! Spectacular rooms, phenomenal lobby, great customer service, and amazing courtyard views. We will return! "

"I flipping love this place. The Social Hub is everything I never knew I needed in a stay—sustainability, community, and comfort, all in one incredibly well-thought-out space. Let’s start with the bed—oh my God, the most comfortable thing ever, with so many pillows to curl up in. The room temperature was spot on, and when I turned the lights off, it was pitch black, which made for the best sleep ever. I also loved all the thoughtful details, like the water tracker in the shower, the sustainable toilet paper, and even the condoms in the room (nice touch!). But what truly sets The Social Hub apart is the community focus. As a solo traveler, I really appreciate places where you can meet people outside of the usual drinking culture. There were so many cool events and opportunities to connect with others in a meaningful way. I just wish I had known about them in advance so I could have planned to attend! The staff were beyond lovely—friendly, welcoming, and just radiating good vibes. The location was perfect, super close to the train station, and I felt safe walking back at night. Only tiny bit of feedback? I really wanted to swim, and I wish I’d been told in advance that the pool wasn’t open. Also, can we please get more Social Hubs in other cities? Because I would absolutely stay again in a heartbeat. This place is just so my vibe—a perfect mix of sustainability, comfort, and social connection. If you’re even thinking about booking, just do it. You won’t regret it."

"Cannot thank the reception staff enough. Our bags never turned up. So we were without several important things throughout our stay. One guy offered us his phone charger. He also phoned the lost property at the airport to try to help us. The room was a bit dated, but it was clean. "

"Amazing location, helpful staff and comfy bed. No complaints! "

"Great location; friendly and helpful staff; made great recommendations for dinner, attractions. Room was lovely; clean, well-kept. We would definitely stay here again. "

"Easy in easy out. No surprises."

"Excellent staff, very attentive "

"Perfect"

"This hotel is really well located in the centre, so it's easily walkable to everything you need and lots of major attractions, restaurants, food markets etc. The staff are the best aspect of the hotel, both in reception and in the dining areas. Breakfasts were good, and the hotel resturant menu looked excellent although we had already booked other restaurants for dinner. Unfortunately the bathroom in our room flooded every time we used the shower, and the heating wasn't easy to control without asking reception to do it. Overall a great little hotel, and any shortcomings were easy to ignore given the lovely staff."