Find all hotels by Best Western in Downtown Providence, RI

"Ed, the engineer was helpful in explaining why the room wasn’t cool enough for me at night. I thought the thermostat was broken but it doesn’t go below 68. I’m a middle aged woman, and keep my house at 64, so that’s way too high for he at night. The second night I got it to 67, I think he made it so. I appreciate that. I don’t need 64, but 68 is too high for my demographic! Also texting with Christine was also a great asset for the weekend. "

"Loved it! Everything was easy. Friendly staff, nice dining options, great location! "

"Very clean, great view, great staff "

"Good place great customer service front office helped with issue through booking through Expedia app and fixed the apps mistake"

"Very safe and very friendly staff"

"Charming, well-appointed older hotel ideally located downtown. Our king room was roomy and well appointed. We enjoyed our stay here but guests should know that on weekends the karaoke bar downstairs is loud until about 2am both with with both music and drunks spilling out after closing. Bring earplugs. Also, no coffee service is provided in the room or in the lobby area."

"Made a quick trip to Providence for two events & stayed at my fav location, the Providence Hotel. Perfectly located, comfy, pleasant, clean & non-smoking. Highly recommend!"

"Great "