Find all hotels by Delta Hotels in Downtown Kitchener from SAR 492

"Friendly staff Clean pool and hot tub Room shower is yucky and old hard water scum Was built up around doors and dark grime But room was clean "

"We really enjoyed our stay."

"I stayed 3 nights and enjoyed my stay. The only downfall was I was located 2 doors away from the temporary front desk and when late night workers or guest showing up late to check in, I unfortunately was woken up by doors opening and closing. I would recommend this hotel to anyone and it was only 1/3 nights that I was woken up but other than that it was an awesome stay. Will be staying again. "

"The front desk personnel were fantastic and accommodating. The property itself has seen better days. Very run down rooms (stains in bathtub, toilet) extremely loud AC/Heat fans. Elevator buttons are mismatched and the elevator itself seems outdated. "

"Great!"

"C"

"Safe and quiet."

"The apartment is modern and comfortable, but the customer service was shockingly bad. I did not receive any check in information in advance, and an hour before check in I received a call from an unidentified agent asking me not to yell anyone in the building that I had booked a short term rental. A half hour before check in, I finally received an email with key pick up info, and only then discovered that the key was a 40 minute walk from the apartment. I called the number back to ask if there were alternatives, and a different agent refused to help, refund, or even identify themself or the company they worked for. Through some online digging I discovered that they're called "Upstay". I called the number back after entering the apartment to confirm check out instructions, because they were not provided along with check in, and the agent told me to leave the keys in the apartment when I left. Then, shockingly, at 1 am in the morning, I received an email saying somebody would come into the apartment at 8 am to collect the keys!! What on earth?? Checkout time was listed as 10. Luckily I emailed back rejecting this idea. They emailed back moving the time to 8:45. I rejected it again and they told me to leave the keys as originally planned. I have to be honest that I recommend avoiding this apartment, and avoiding anything managed by "upstay". "

"Good value. Quiet facility. Lovely front desk staff."