Search Residences in Dowlais

"The staff are great nothing was too much trouble. Clean and basic rooms but thats reflected in great price. "

"Absolutely lovely night away. Couldnt fault the room or the service, the staff were very welcoming and nothing was too much trouble for them. Thank you New House. "

"Tea & coffee not replenished on day 2!! Room and facilities offered were excellent throughout our stay."

"Really impressed with this hotel. The room were really nicey done, king size bed, good facilities in the room, nice bathroom. Staff very friendy and helpful. Great value for money, would definitely recommend "

"Amazing service, staff freind and welcoming. Spa treatment 10 out 10. Brunch and breakfast fresh and healthy. Restaurant was closed the day we went so cant comments, "

"Excellent - staff extremely helpful and efficient.Room had everything necessary for overnight working stay."

"We stayed for one night overnight at the hotel and can honestly say it was just basic. The condition of the room was not great, as we soon discovered the lightning did not work properly and the kettle in the room was dysfunctional (reported) The bathroom was clearly in need of renovation as the flooring which was used to cover the sides of the bathtub was peeling away. The window blinds had portions missing and the curtains were hanging off. We also noted a strong draught from the window but could not see where it was coming from as it was a double glazed unit. The breakfast was basic, it was all self service and they had run out of certain basic items such as coffee and I had to report the bread they were serving was actually mouldy. The staff were polite but overworked, as the young man on reception on the following morning was also the cook for breakfast! On the evening of arrival I had to report the key card was not working and had to wait for almost 10 minutes for staff to appear back at reception and witnessed a man shouting at someone from an office area in the back of the reception. Not what I’d call great professional behaviour 🙄"

"I stayed here for two nights (Saturday and Sunday) while visiting Bike Park Wales, and I was really impressed with the value for money. Booking just a week in advance, I only paid £55 for a two-person room with breakfast included—an absolute bargain! The room was clean and comfortable, though I did struggle a bit with temperature control. The window didn’t close fully, and while the radiator had adjustable heat, it wasn’t entirely clear when it was actually on or off throughout the day. That said, it wasn’t a dealbreaker. Breakfast was great—not anything particularly special, but definitely more than just the bare minimum for a continental breakfast, which was a nice touch. The shower was powerful and clean, though the mounts were a bit loose and wobbly. The location is a little out of the way, so if you don’t have a car, it might not be the most convenient. However, for the price, cleanliness, and overall experience, I’d absolutely stay here again. Perfect for a budget-friendly stay near Bike Park Wales!"

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