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"the hotel's tea-themed lobby and tranquil setting appealing, and the check-in was efficient. However, they noted a contrast in friendliness between front office staff and service attendants, specifically praising a tall male staff member with glasses. The room lacked hanging space, had limited amenities (2 biscuits, 2 tea bags, no coffee), a malfunctioning automated toilet, and non-functional Netflix. The centrally controlled AC had only an on/off setting, the bed was too firm, and the pillows too soft, leading to sleepless nights. Morning noise from housekeeping was also an issue. Breakfast tasted good, with commendable noodle and dumpling options, but the dining room's aesthetic was disliked. The small, glass-enclosed fitness center had outdated cardio machines, no AC, towels, or water. The visually appealing pool had restricted hours, and the guest was dissatisfied with a late afternoon incident where a staff member impolitely asked them to leave or pay NTD300 without prior notification. While the hotel exterior was well-maintained, some outdoor furniture and lighting were in disrepair and posed safety concerns."

"The service is wonderful! They have shuttle buses for ppl climbing up mountain early in the morning for sunrise! Staff are very nice and helpful! The room is spacious and clean! View is also wonderful!! "

"Very nice for everything. You must come and visit firefly on April."

"Very reasonably price"

"Excellent location. Spacious room with a little sofa, coffee table and tv. The location is very near the station which makes it easy to locate."

"The selling point of this place is its location from where you can walk 15 minutes up a small hill to see Alishan sunrise. This advantage may be the disadvantage the same time, because for these tourists who come to Alishan first time, transportation between the Alishan park entrance (the transportation hub) and the hotel is a little bit confusing. This hotel is half hour bus-driving from the entrance and you must pre-book the hotel shuttle to pick you up at the bus station. But overall my experience there was good and the lady boss was very nice and helpful. The facility and amenity are good."

"For travelers seeking an “authentic” Alishan experience, this local hostel offers a great deal. It lacks many of the amenities that tourists accustomed to Western lodgings will miss, but it is well-situated in the small township of Longtouping and is a great value for the area. Longtouping is on the bus route to Alishan national recreation area, about an hour further up the mountains. It is close to Shizhuo to the north, where you’ll find restaurants and tea shops, and Eryanping to the south, where a worthwhile trail begins. Our room was spacious as was the bathroom. The only less than ideal feature were the mattresses, which we found too hard; they also sat right on the wooden floor. The includes breakfast buffet was excellent and featured unique (and delicious) items such as steamed oolong bread and oolong tea baked bread. The proprietors were friendly and extremely helpful with suggestions. We managed our visit without a car, although we did hire a taxi for a full day of touring to Fenqihu, Shizhuo, and other sights. "

"south urban hotel provided everything that we needed - spacious, beautiful, and clean rooms, as well as a breakfast buffet and easy access to the city of chiayi. thank you so much!"

"The hotel is nice and clean. The staff is very friendly. "