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"The service is excellent. "

"First of all, Pan Pac Suzhou (吴宫) is definitely worth the price. The scenery within the hotel premise is really fantastic, tranquil and serene. Makes you feel like you just stepped into a majestic chinese mansion. Breakfast buffet was so super good ! We had lunch at the Haitianlo restaurant, the food was very nice and affordable! There is a laundry room at lvl 1 with free washer dryer and detergent, laundry bags were provided too. The indoor pool was heated and there was a lifeguard on duty. Our room was at the XiXiaLou side. The hotel staff were very ftiendly and helpful, doorman was also very helpful! I would definitely return here if I come to Suzhou again. Would recommend to friends and family too."

"Big and beautiful room, clean and nice view from window. Excellent in all aspects. "

"clean, simple but functional furniture, very good breakfast, good electronics toilet. etc. "

"Thry need to accommodate for Muslims and provide halal food at the buffet and restaurant "

"Very helpful staff. The stay would be perfect if smoking can be stopped more promptly. "

"Overall it’s a good hotel. Need more options for food."

"Good location MRT just next to me"

"This is a very unique hotel. Very modern architecture looks with big space around the premises. Rooms are big with patio. The rooms have a very high ceiling. The bathroom are so big. They even upgrade us to a suite. Even better. "