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"Technical support was no good. We had to request several times to get our air conditioning repaired"

"I needed a very quiet break with a beautiful beach and pools to relax in - and Centara Villas was the perfect choice. From the moment I was picked up at the airport by the shuttle, to checking in in the beautiful lobby with a cool drink, to checking out and getting a hug from one of the lovely front desk staff, Centara delivered exceptional service, luxury and beauty everywhere. My first villa had a private pool but two twin beds, not a king. The front desk offered a different villa with a pool and a king bed on my second night, and it was even more beautiful than the first with a view of the ocean from the pool. The spa was beautiful and traditional, with gracious staff who gave me my first Thai massage. It was truly a unique and very relaxing experience. The food was very good and the restaurant was so beautiful, next to the ocean. The staff could be slow at the restaurant sometimes, but whenever I asked for something it was taken care of quickly. The lush surroundings of tropical plants and birds as you walk through the village of villas was so enjoyable. And it was so quiet! One warning though - this hotel has A LOT of stairs, sometimes with no railings. I counted 183 steps from my room to the lobby. If you have mobility or health issues that make stairs difficult, I recommend another resort. "

"We had a wonderful time, it exceeded our expectations. We stayed in a garden villa and were happy with how private it was, especially as the surrounding villas weren’t occupied. We almost booked the ocean view villa but the garden villa has more privacy and actually we could still glimpse the ocean from sitting on our font deck. Food was good! A great buffet breakfast with A la carte options. There was a thai food restaurant across the road that we really liked to eat at as well. One thing to note is that the main pool is a beach club daily so has loud house music playing from noon until 7pm which can be heard throughout the entire hotel. There is a quieter pool that we could enjoy. Before the beach club music the hotel is very quiet and peaceful, we had the loveliest mornings and evenings relaxing by the ocean and swimming in the pool. The staff were very friendly and attentive. Our 1 year old enjoyed playing with the toys in the kids club room as well. "

"Quiet, clean little haven for our short visit to samui. Check in was easy and staff accomadated a request for extra pillows with no fuss and a smile. We would stay again, good price for the location."

"Great stay. Everything you need is there. Showing a few signs of wear but not bad and is not near anything, but we liked that. "

"We wanted a quiet few days away from the crowds. The hotel facilitates a shuttle to the busier parts of the island for a change of pace. Can't be any more complimentary if the staff. They were outstanding. "

"Beach side pool and patio area And a great beach"

"We loved this hotel!! On a quiet area of the island with ocean front rooms. The staff was incredible and everything you needed was within the hotel or a brief walk. Thank you for all the kindness and an excellent vacation! "

"Friendly staff, lovely location and exceptional service. Good to see the GM spending time with the guests and mingling."