"Clean and tidy"

"Das Frühstücksbuffet in der obersten Etage mit Blick auf Aachen war hervorragend."

"Have stayed here many times under different ownerships. Despite always liking the hotel, I think it would be best to have a car. Breakfast staff very friendly and helpful plus a fantastic spread. Dinner though while pleasant a little limited in choice of food and wine. Doesn’t take American ..."

"Very unique and beautiful hotel. The only thing that let the staff down was their demeanour- I didn't meet a friendly staff member during my time there. Found it odd that you couldn't get towels at the spa, so we ran short of towels in our room. Good distance to centre of town. Large hill to be mindful ..."

"Stayed here last month also for one night. This time stayed 2 nights. Love the lockers with locks keyed to door card. Privacy for individual beds with cubicles and curtains. However, the shared kitchen needs more towels and / or paper towels for cleaning dishes and counters. AND someone made a mess ..."

"Overall stay at Bastion was acceptable but was let down by lack of attention to detail i.e. numerous requests for extra towels and toilet rolls. Also TV did not work and at the end of our stay had still not been resolved ( hotel notified 3 times). No kettle in room and again 3 requests before it ..."