We have stayed at the same house several years ago, the house has not been kept up - we arrived to a dirty house, the floors were not clean, the bed sheets stained, the beds were extremely uncomfortable, couches falling apart there were even mice! After reaching out to the owner, he was rude and basically said not to text at a certain time and that the mice are basically there because of a "field" behind the house - so he knew of this issue - if we had known, we would have never booked! He also never followed up during our visit - very very unprofessional. We paid for a cleaning fee - this is unacceptable, we expect some type of refund.