Hotel with a Concierge in Yamanashi Prefecture from SAR 293

"The hotel was great and also had an onsite onsen which was our first, however it was clean and the water was great. There are multiple pools that provide a small range in temperature, including one outside. Bedrooms were clean and those on the Mount Fuji side did not disappoint. "

"Amazing staff with excellent service, wonderful stay in the japanese style rooms with beautiful views of Mt Fuji. "

"Checkin was efficient & well explained. Provided with a code to access room. No key. Pleasantly surprised on entering the room with great view of Mt Fuji from the window. Room very comfortable with 2 beds, a separate sitting area Japanese style, kettle with amenities available from reception. Staff were very good & very attentive to requirements. Access to a rooftop area to admire Mt Fuji. We were lucky with clear days. Breakfast was included with my room - either Japanese cuisine , which was very tasty or international - egg & ham sandwich. Coffee, tea , juices are available. Ate at the restaurant which had a limited menu of 2 items. The ramen was very tasty. Hotel is approx half hour walk from kawaguchiko station. Also a short walk to the lake. Restaurants in the locality requiring a walk from the hotel. Bicycles are also available for hire to explore the area. I enjoyed my stay at Haostay & thank the staff for welcoming nature. Would recommend Haostay. "

"The traditional room and access to the onsen were amazing. It’s an older hotel but it gave it charm. Nice polite staff and easy access to everything."

"Amazing customer service and the amenities were so clean I thought it was all brand new. Every room in the hotel has a full view of Mount Fuji which makes the stay so much better."

"Everything is perfect"

"Great ryokan to experience a traditional Japanese vacation"

"Stayed one night. The facilities are a bit old and outdated but I had a peaceful sleep and enjoyed the dinner and breakfast provided."

"Absolutely adored this property, highly recommend booking a Mountain View room. There is also a shuttle to take you to areas you want to be in which is nice. Very clean, enjoyed the onsen as well! A great place to take a break from the bustling city. "