Luxury Hotels in West Midlands from SAR 140

"Hotel staff were amazing...room was very spacious and clean. Unfortunately I had a very disappointing and upsetting experience with the Genting casino staff during my visit for my birthday. I encountered rude and unprofessional behavior and I was feeling very distressed by this. However, the hotel staff completely turned my night around. From the moment I approached them to discuss my concerns, they were incredibly kind, empathetic, and attentive. They listened patiently to my concerns and...

"Excellent staff, great central location"

"Nice hotel and the cleaning crew are great. Hard to say anything bad about it. Very clean and very quiet. If I can be picky. Wish the bathrooms are more modern. Great place no question "

"Suitable location. Friendly staff. Room keys are a nightmarecc"

"Staff where amazing"

"Really great staff specifically the young man that checked us in at reception Room was clean and comfortable albeit a bijou but just right for a short stay"

"So yes I would recommend Hotel du vin, with a few caveats First, the room was lovely, bed was very comfy, and the staff where amazing! Full 5 star treatment. Lovely furnishing, and overall a really nice hotel. The reason it's not 5 stars from me, the toilet handle wasn't working, you had to pump it to get it to flush and it felt like it may break when you did pump it. The toilet seat wasn't placed right so when you sat on the toilet you would get knocked in the back with it. It was quite funny,...

"The location for the airport is perfect, 1 min walk to the terminal, perfect for an early flight. Just slept there. Everything was functional, clean and small."