Hotel with a Concierge in Upper Austria from SAR 295

"Views were stunning! Would absolutely stay here again. We were traveling from US so we were a little unsure where to get our key as there was no apparent front desk but thankfully our phones worked and we were able to get in touch with someone to meet us. I recommend calling ahead to discuss a check in plan. Such a gorgeous spot!"

"Our hotel was amazing, and I will never forget the breakfast we had with a mountain view. The places we visited were fantastic, and I was very satisfied with everything. Thank you!"

"I am staying regularly at this hotel and I am very happy with the value for money. Looking forward to next time "

"Easy access from the underground parking straight into the hotel elevator. Hotel is very clean and staff is great. Center located in Wels, walking distance from many restaurants."

"Beautiful scenery of the lake and Halstatt. "

"Great stay, helpful and nice staff. Good breakfast, great location would prefer again!"

"Loved this place"

"Warm welcome"

"We ran out of toilet paper, called the number and they sent me to a storage where there was no toilet paper. I asked for a solution and was told that there is nothing to do. This is unacceptable. There are many solutions. I asked if they could open a vacant room for me to take toilet paper from there. They said no. Few days later I discovered that the toilet paper was in laundry room and they sent me to the wrong place. You must fix it. If you are a self service you must have a solution for toilet paper refill and know where guest can take it from. Another thing is that you never sent us the code for the garage. Good that we called in advance and asked ourselves. The person didn't know to say if the garage is connected to the hotel but at least gave us the code. Good thing we did it because you never sent it, and when we called on arrival since things didn't work for us initially, no one have answered the phone. Otherwise everything was great."