Hotel with a Concierge in Swabia from SAR 368

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"Excellent setting,we had a spectacular view from our balcony if you were standing, not at all if sitting in the chairs provided,the wooden balcony obscured the view completely.The room was big clean and pleasant and generally typical of a top hotel,although I have stayed in many hotels and had never stayed in one with no coffee making facilities in the room before,that was a down for me,I had to either call for room service or go down to the restaurant or bar area. The hotel seemed to be very...

"Stayed in a junior suite, very nice. The staff is very friendly and helpfull. Breakfast buffet is excellent."

"Accessible to everything. Amazing personal. I would definitely come back. "

"Front desk and good service staff were excellent. Professional, friendly and taking care of large numbers of guests quickly. Location is in an industrial area but close to the highway with easy access. Room was impressively sound-proofed. "

"Have stayed here so many times and have had brilliant service so it was a shock that checking out this time was a bit of a nightmare. We were just leaving our room at 11:08 when the phone rang, it was reception saying we were late checking out. Clearly stated on my reservation was noon. Arrived at reception and tried to explain why we didn’t vacate before 11:00 to be told that I was wrong and that check out was 11:00 See attached photo as proof. Not only did they mention a payment for late...

"love every minute of the stay. spa. decor. staff. breakfast"

"Manager was very enthusiastic and friendly. The property is bit dated and not everyone spoke English. Overall, it was pleasant, although I think it could do with a renovation."